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Author Sony Ericsson Charger
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 14:40
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I received a Sony Ericsson branded charger made by ASTEC/AZTEC (cant remember how its spelt) with my S700i.
When i plugged it in and switched on the mains, the charger BLEW UP and my phone just died.... I calld up SE and they said send in the charger an phone and we'll check it out..... 3 weeks later i receive the phone back with another charger (not my blown up one), and a letter saying we cant repair your phone because the charger you used was unofficial... HOW??? It came with my phone, the phone was brand new and had the SE security seal on it which was untouched!!!!
So a warning to you guess out there... if you have a SONY ERICSSON BRANDED charger made by ASTEC/AZTEC (cant remember how its spelt) i recommend you call up SE and ask them to check the charger... or if it does blow and its is unofficial you will be stuck with a phone that doesnt work any more and that cant be repaired!

If anyone else has had similar problem(s) post here and may be if there are enough of us... we can do something about this!
Oogamous
Xperia X10 Black
Joined: Aug 14, 2004
Posts: 401
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Posted: 2005-05-24 14:43
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Your charger blew up??? As in Boom!? Heard of exploding cell phones before, but an exploding charger is weird.

This message was posted from a T610

sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 14:46
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Yep the charger went BOOM when i switched on the mains switch....then my phone died... now the tosspts dont wana replace or repair it....
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2005-05-24 14:51
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I hope that they've not included a fake SE charger with the package. I've heard a story similar to this when someone bought a cheap car charger, when used, the car was set on fire.

This message was posted from a K700i

sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 15:14
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Well who knows.... but by the looks of it... either SE included a fake charger... or the engineer who looked at the charger doesnt know what he is talking about and made a mistake and the charger is official but just dodgy.....
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Posted: 2005-05-24 15:25
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I have had a few CST-13 chargers but have never had one made by aztec.
Checkout my photos at My Website

"Duct tape is like the force. It has a light side, a dark side, and it holds the world together."
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 15:51
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Ye... i think aztec chargers have been included with the following: P800, P900, S700i and K700i, i think then they have stopped and now mainly use Salcomp.
ESTOR
K550 Black
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
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Posted: 2005-05-24 19:21
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I have several Aztec chargers, for older phones like T2xx/3xx

The poster didn't say which country and store the phone was bought from.

In Asia, phones bought from places other than unauthorized dealers have fake batteries and various other naughty stuff. Stickers are like 10 cents a dozen.

One more thing, if they replaced the charger, that means they admitted that the blown-up charger WAS indeed original. That's your argument right there.


[ This Message was edited by: ESTOR on 2005-05-24 18:25 ]
ijefferies
T68 gold
Joined: Dec 24, 2004
Posts: 201
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Posted: 2005-05-24 20:24
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About 6 months ago there was a product recall on the se chargers supplied with new phones. Notification of this was on the front page of the se website. I remember that a few had exploded in use due to a pressure build up! Bad luck with your phone, and keep pushing for replacement!
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 20:40
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ESTOR - The phone came as an insurance replacement as my P900 got nicked, i am from the UK so the phone and charger are from theU... yes that was my arguement 2 them (replacing the charger with a new one... they js came out with the expected B*llsh*t).

ijefferies.... yes i am pushing for a replacement... should have some news by the end of this week, rgding the charger recall... they recalled chargers made by DELTA... mine was ASTEC.

[ This Message was edited by: sid_812 on 2005-05-24 22:30 ]

[ This Message was edited by: sid_812 on 2005-05-24 22:40 ]
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2005-05-24 21:27
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How and where did you buy the phone?
Tough times don't last, tough people do!
Free Tibet
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-24 23:24
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The phone was a replacement given to me by the INSURANCE company... because my P900 got stolen...... So i didnt buy it from anywhere....
How? u mean how did the charger blow up??? no idea mate... all that i cud see was burnt components from inside the charger..... and as my phone js dies then aswell.... the inside of my phone might b like tht aswell.....

[ This Message was edited by: sid_812 on 2005-05-25 08:48 ]
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-05-25 15:23
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This just gets better!!! Ive just spoken to Sony Ericsson.... they said... the repair centre has my blown up charger (i asked SE to send it back to me so i can show them it has the SE logo etc on the charger), so they said ask the repair centre to send you the charger... i call them up and they tell me SE askd them 2 send it 2 sweden! so i call SE up again... and they insist they did not request them 2 send it 2 sweden and i should call the repair centre again... which i do and tell them wot SE told me.... and guess what... they say they were told by SE 2 send it 2 sweden... so i call SE up and use some strong words and finally they admit 2 getting it sent to sweden... and will arrange for it 2 be sent back to me.... now i gota wait n see if i get the one i sent to them... or another one!!!
jeko.uk
W810 white
Joined: Dec 31, 2004
Posts: > 500
From: south east london
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Posted: 2005-05-25 15:58
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post some pictures of the charger when you get it back
sid_812
S700
Joined: May 24, 2005
Posts: 42
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Posted: 2005-06-08 14:36
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We have some good news.... SE are going to replace my S700i with a K750i.... yes i know it is worth less... but it is a better phone so i dont mind!
At Last SE have done something good regarding this matter!
Hooray!

[ This Message was edited by: sid_812 on 2005-06-08 13:37 ]
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