| Author |
K750i - Standby Crash |
swol
Joined: Jun 04, 2005
Posts: 9
PM |
Steve K750i,
Make sure you report the fault to the network you are on as soon as possible. especially if there is a trail period. Then state you want to see what the technical team come back with to fix it etc. at least you can argue that da mobile does not work.
Some of the networks will put you eval/trail peroid on hold while the problem is being resolved by there technical department as you cannot trail to phone if it does not work. |
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Orange K500
Joined: Apr 04, 2005
Posts: 24
PM |
O2-UK said yesterday to phone end of next week (23rd June) and ask for a replacement phone with new firmware. Problems are known about and Networks are trying to keep users happy.
I didnt manage to update from SE Global Site - anyone managed this yet?
Now when I try the SE update doesnt recognise phone. Phone working OK though so I will wait for the O2 replacement.
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Mr Miyagi
Joined: Mar 28, 2005
Posts: > 500
From: UK
PM |
well iv handed my k750i back and cancelled the contract. i am going to wait for the samsung d600 to be released. Never had a problem with samsung before. |
Firefreak
Joined: Jul 02, 2004
Posts: 159
From: Sweden
PM |
Look in the K750 Firmware Overview thread. SEUS now available and the new firmware is said to adress the standby crash bug...
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W995 Black |
Steve K750i
Joined: Jun 13, 2005
Posts: 4
PM |
Second response from SE
-------------------------------------------------------------
Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, Sony Ericsson are releasing a software upgrade to resolve the problem. You will be able to update the software using the Sony Ericsson Update Service on our website. This is expected to be available this week. It will be found on the K750i support page on www.sonyericsson.com. We are sorry for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
Kind Regards,
Alan Shepherd
---------------------
Much more helpful reply. |
gamarga
Joined: Jun 14, 2005
Posts: 1
PM |
The update would not install on my k750i - Installed all software on my PC - all ok, got to the point where it asked you to take out USB cable and turn off phone for 20 seconds >> Hold down c button then reconnect USB cable >> update is supposed to start withing 15 seconds, my phone just starts up again requesting for my sim pin - tried it without sim in and it asked for a sim. Anyone else with same problem or and I doing somthing silly. Spoke to SE and they say its because I got update from the Global section. Hmmm....help? |
Klorin
Joined: Oct 09, 2004
Posts: 262
From: Norway
PM |
@gamarga
Look in this thread:
http://www.esato.com/board/viewtopic.php?topic=92737&start=0 |
scotchgitt
Joined: Jul 13, 2004
Posts: 130
PM |
when I get tot the bit "and turn off phone for 20 seconds >> Hold down c button then reconnect USB cable >> update is supposed to start withing 15 seconds", my phone restarts but nothing else happens?
Should I be holding the C button just while I connect the cable, or until the phone restarts or until the update starts?
I have tried it with my firewall off too, just incase.
I have uninstalled my USB drivers for the K750i and reinstalled them agin but still nothing.
any ideas?
thanks
[ This Message was edited by: scotchgitt on 2005-06-14 19:37 ]
[ This Message was edited by: scotchgitt on 2005-06-14 20:13 ] |
Bart.w
Joined: Dec 20, 2002
Posts: 69
From: Madrid, Spain
PM |
Press down the īCībutton until update starts. And download the new driver for the cable. Everything went fine by me. new software r1j002 eu 1
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nlhk
Joined: Sep 18, 2004
Posts: 22
PM |
Have you installed the Update Service USB driver ??
http://www.sonyericsson.com/s[....]3_2&zone=ps&lm=ps1_1&pid=10242 |
navy77
Joined: Dec 26, 2001
Posts: 37
PM |
Hi there!, The patch is out and solves the problem. You must first install the Update Service from SEMC site or go to a dealer offering the Update Srvice Pro, it works.
Watch out Nokia!! |
Bart.w
Joined: Dec 20, 2002
Posts: 69
From: Madrid, Spain
PM |
Yes download en install the update driver voor k750 w800 ..
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f_klo
Joined: Oct 04, 2004
Posts: 3
From: Sydney
PM |
Ive had the k750 for 3 days already and maybe ive had like 8 crashes already, but it hasnt crashed on me since yesterday because  rumbroll:
i havnt locked the keypad. TADA!
i hope it doesnt crash anytime soon though. Someone confirm this?? |
s0real
Joined: Jun 15, 2005
Posts: 47
PM |
i called o2 yesterday (14/06) because i'm due to upgrade and they told me that the k750i wasn't available at the moment due to 'problems' and had been recalled, therefore it wouldn't be available for 3 weeks... |
Orange K500
Joined: Apr 04, 2005
Posts: 24
PM |
o2 will replace hadsets from middle of next week due to 'problems'.
I also had problems with update due to Windows drivers not working properly (Ive installed update service driver). Used spare 'clean' windows disk and all OK.
BUT - R1J002 does not work on O2 GPRS settings!!!!!!!
I have spent hours on the phone to them and checked the settings which are all OK.
SE say a new build will be released late this week for 'operator specific' builds!!!
Goodness knows what that will and wont do.
Great camera - shame about the testing!!! |
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Posted: 2005-06-13 20:35
