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K750 / W800 Firmware Overview |
reesy
Joined: Feb 17, 2004
Posts: 34
From: Derby, UK
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Anyone any idea if the standby lockups are specific to the voda firmware? I'm getting them, and a friend with an unbranded is fine
Ta
[ This Message was edited by: reesy on 2005-06-07 11:32 ] |
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sonyboyuk
Joined: Jun 06, 2005
Posts: 58
From: Glasgow, UK
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Internal Email from o2:
Quote:
| Sony Ericsson K750I
A fault has been identified on the Sony Ericsson K750I that manifests itself in the form of a freezing screen.
The fault is not apparent in all K750I handsets, only in some.
A fix is being worked on by Sony Ericsson and new stock will be available for testing later this week.
If the new stock tests OK we expect the delivery of the new stock be be week commencing 20/06/05.
Where customers are experiencing this problem, removing the battery and replacing it may correct the problem.
However customers that require a replacement should be advised that replacement stock will not be available until week commencing 20/06/05 therefore they can either hold onto their K750I until then or be offered an alternative/refund.
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Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
PM |
Interesting. That suggests a hardware problem.
[addsig] |
sonyboyuk
Joined: Jun 06, 2005
Posts: 58
From: Glasgow, UK
PM |
Quote:
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On 2005-06-07 13:10:20, Sebby wrote:
Interesting. That suggests a hardware problem.
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I thought that myself, mines is week 19, and suffers the fault almost hourly - making the handset useless to me.
[ This Message was edited by: rossonthenet on 2005-06-07 12:20 ] |
Tr3v
Joined: Jun 05, 2005
Posts: 15
PM |
FYI
-------------------------------------------------------------------
Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, the latest firm of the Sony Ericsson K750i handset is R1A044. To check your software level:
1 Move joystick right
2 Press *
3 Move joystick left
4 Move joystick left
5 Press *
6 Move joystick left
7 Press *
8 Go to [SERVICE INFO], press select
9 Go to [SOFTWARE INFO], press select
A new software release will be available for download from Sony Ericsson Update Service at www.sonyericsson.com/support in week 24 (within the next couple of weeks).
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Michael Simcox
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
K750i |
Firefreak
Joined: Jul 02, 2004
Posts: 159
From: Sweden
PM |
Quote:
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On 2005-06-07 13:10:20, Sebby wrote:
Interesting. That suggests a hardware problem.
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It can also suggest that those handsets has the new firmware already installed...
...as was the case with some K700...
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W995 Black |
FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
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WOW.
Don't think I've ever known SE give the date out of new firmware releases?!! |
mwarner
Joined: Dec 23, 2003
Posts: > 500
From: Warwickshire, England
PM, WWW
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There is only one non-customised firmware that has been released so far for the K750 (R1A044), so it is unlikely that the phones causing trouble are any different from a software perspective.
Having said that, some 'hardware' problems can still be fixable through a firmware update, e.g. if a hardware component was slightly out of spec on some phones the firmware could be modified to compensate. Likewise if the firmware has become corrupt - or even corrupted itself - a firmware update could fix this.
I assume people who are having regular problems have tried a master reset? |
turt
Joined: Dec 31, 2004
Posts: 236
PM |
SE Belgium told me there will be a firmware release on JUNE 13TH, available in service centers AND online.
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Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
PM |
So it would definitely appear that a new version is imminent, which is good. I can't say I've experienced any real problems with my handset so far, though.
[addsig] |
Phantomlynx
Joined: Jun 03, 2005
Posts: 70
PM |
I have a voda branded phone. It doesn't suffer from lock ups (so far any way!)
It's software version is R 1C004.
Hope this helps!
By the way, do people think that he earpiece and speaker volumes is liekly to be addressed via firmware upgrade, or is it just a design flaw? |
Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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I hope so, it is pretty quiet!
[addsig] |
sonyboyuk
Joined: Jun 06, 2005
Posts: 58
From: Glasgow, UK
PM |
Quote:
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On 2005-06-07 16:44:06, turt wrote:
SE Belgium told me there will be a firmware release on JUNE 13TH, available in service centers AND online.
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I would have hoped it would be released earlier, but nevermind. I'm away to Spain on Saturday for a good few weeks, and won't have access to the net to update, so will just have to stick it out with the buggy firmware till then.. |
Klorin
Joined: Oct 09, 2004
Posts: 262
From: Norway
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You never know, might be released before you leave;) |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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I've just spoken to HAYS (the main repair place in UK) and they've got the new K750 firmware and have updated 3 units so far. He acknowledged that he has been told that most units will require the upgrade but couldn't confirm what the new firmware version is as he didn't have that info on the jobs that have already been done. He was also aware that its not on the online update yet but will be soon.
so thats a little more confirmation of this
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Posted: 2005-06-07 12:31
