| Author |
O2 number porting help |
AshUK85
Joined: Apr 17, 2003
Posts: 63
From: England
PM, WWW
|
On Friday I called customer services and asked them to port my old O2 Pay and Go number to my new O2 3G Contract, They said it will be done on Monday and to leave both the phones off from 9am to 6pm.
So when getting home at 7pm I turned my new phone on and success, the number was ported since I called my home line from the mobile and it had my original number.
But... whenever I try and send a txt it fails, it tells me it was an Invalid number.
Is this the norm on porting numbers or not?
I don't want to spend a fiver calling customer support again if possible. |
|
|
ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
The immediate thing I can think of is to check the service centre number in your handset.
Ofiaich |
AshUK85
Joined: Apr 17, 2003
Posts: 63
From: England
PM, WWW
|
Checked already, everything is at the default setting and SHOULD work.
I'm just wondering if this is common in porting numbers from O2 Online PayG to O2 Online Contract |
AshUK85
Joined: Apr 17, 2003
Posts: 63
From: England
PM, WWW
|
Finally got a answer from O2, this procedure always happens when porting a number, for people who will have the same trouble in the future here is their response:
"After a mobile number transfer, the text messaging facility is suspended for 24 hours. This is only temporary and full service will resume automatically." |
|
|
Posted: 2005-04-11 22:21
