| Author |
sony ericsson update service error on k500i HELP! |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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HI all estato users! I have a problem with my SE K500i. when i tried to update my phone on SE website this is the error message i GOT,,
>> Your device is not permitted to use this service
Your operator does not approve the use of this service with this device.
We look forward to assisting you again soon.
Thank you for using the Sony Ericsson Update Service!
Hope anybody from here can help me. Thanks..
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govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Which operator did you buy it from?
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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hi thanks for the quick reply. im sorry but i just got this phone on one of the shop her in the philippines. but what do you mean operator? hoping for your feedback
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govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Is there any sort of branding in the handset like o2, vodafone, tmobile etc?
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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im sorry actually i dodnt know? .. LOL.. anyway how can i check that,, i have been notice on my phone when it shut down its dislay the word EIN VERBINDET EPLUS.. is dat can help to verify the operator.. thanks,, |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Oh yeah, it is branded alright. Pls just tell me your software version and i will tell you what to do next.
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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ok. what do you mean branded? whats the different with unbranded is dat the reason why i cant use SE Update Service. Heres my software version:
R2AA003
prgCXC125873_EU_1_A
LCD SW version
Main Display
Current: 20040628ITP
SW version
CXC 125 860 R2A
Customization
CDA102307/73 R1A
cxc125879 R2AA003
EU_2
thast it hope you can help me. im also online on Yahoo you can PM me my yahoo id is mwcanlas_2003. thanks thanks.. |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Do you have a service centre near you? They can do an upgrade for free if your phone is within warranty. R2aa is old alright.
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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yup, but i think my phone is not in warranty coz i just buy my phone in shops here in the philippines and that shop is just like a tiangge.. anyway is der any way i can do to upgrade my firmware using SE UPDATE SERVICE.. yes im r2aa003 |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
If you have a shop near by, go there and ask them to do it. I'm afraid you cant do it online as the update service is yet to support your operators version. But this will version will be available at the service centre.
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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ahh ok.. i have some knowldge on this davinci tools.. i have the software and the dss-20 and its reads my CID.. all i need to have is the credits.. but b4 i gonna buy credits i wnat to know if this da vinci can help me to fix my problem. and also i want to know if my language of my phone does anything in the SE website update service thats why i cant do an update... pls. help me im hopeless.. ): |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
Yes. Davinci server is ok. I did rather ask you to use setool if you havent bought the credits. The language of your phone depends on the firmware pack that you choose. You might wanna try the brown CID and get a suitable lang pack for the phone.
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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ahrghhhh... i didnt know any of this stuff your talking... anyways can u just help me step step if u dont mind.. pls.. just tell me whats the problem why im getting this error and whats the solution i can do.. also if i use se tool i will buy another cable and that is tXX soemthing... i prefer using dss20. pls. can someone help me.. |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
Yeah, buy davinci credits and upgrade your phone. I'm sure you cannot use the SE update Service. It is very simple and things are self explanatory there. Dont worry.
This message was posted from a K500 |
mwcanlas_2003
Joined: Mar 30, 2005
Posts: 17
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yes i know... i want to know whats the problem why i cant use the SE update, do you know.. if yes pls. tell me whats the exact details... pls. can ui tell me also when can i buy davinci credits in low price. LOL |
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Posted: 2005-03-31 06:09
