Esato

Forum > General discussions > General > How to contact Davinciteam

Author How to contact Davinciteam
AMD
P990
Joined: Apr 13, 2002
Posts: 80
From: Osloensis
PM
Posted: 2005-03-29 17:10
Reply with quoteEdit/Delete This PostPrint this post
I bought 10 log accounts from www.davinciteam.com (paypal) on 19. march to unlock and debrand my K500i. But my problem is that when I enter the username and pasword that I got on mail from davinciteam, the program says "invalid username". Now I have sent mail to info@davinciteam.com at least 10 times since 19. march without getting any reply. It is very irritating when I have payed 75 euros for those log accounts, which I can't use.

10 days have passed and still no answer from davinciteam.

Aren't davinciteam a serious company? And if they are serious, why haven't they replyed me yet?

Can anybody tell me how to reach the right person to solve my problem? PLEASE...

Thanks in advance

[ This Message was edited by: AMD on 2005-03-29 16:12 ]
vanquish
V600
Joined: Mar 20, 2003
Posts: > 500
From: Wor Newcastle Phone: V600i
PM, WWW
Posted: 2005-03-29 17:34
Reply with quoteEdit/Delete This PostPrint this post
I think gbrooks3 could possibly be the man to help you...he is expert in SEtool and davinci! [addsig]
gbrooks3
P1
Joined: Jun 02, 2003
Posts: > 500
From: OTP RED CID36
PM, WWW
Posted: 2005-03-29 17:44
Reply with quoteEdit/Delete This PostPrint this post
Hello,

Well davinci have pretty shocking support - if you need logs quickly i would get the 5 free from www.cellular-support.com (register then look at sticky thread in SE forum section) maybe this will help you.............

Because the platform sends bogus messages while charging, that is why!!!..But why this change of heart?..We sense a charger connected, oops, we will not shut down after all!!!..*********************** UI BASIC, HOLD YOUR HORSES
AMD
P990
Joined: Apr 13, 2002
Posts: 80
From: Osloensis
PM
Posted: 2005-03-29 18:38
Reply with quoteEdit/Delete This PostPrint this post
@ gbrooks3

thanks for your reply. i have now registred to cellular support. Can u please guide me through the rest of it? You where talking of the sticky tread, can you please give me the exact url adress?
AMD
P990
Joined: Apr 13, 2002
Posts: 80
From: Osloensis
PM
Posted: 2005-03-29 18:48
Reply with quoteEdit/Delete This PostPrint this post
I think I found the sticky tread you were talking about. Thanks alot for the help.

But I still want to know if davinciteam are serious people or not... Because if they're not I would contact paypal and maybe refound my money.... hope so

[ This Message was edited by: AMD on 2005-03-29 17:53 ]
haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
PM
Posted: 2005-03-30 20:19
Reply with quoteEdit/Delete This PostPrint this post
i had the same problem

i filed a complaint with paypal and got a refund

do the same and you should get your money back

hope this helps

Access the forum with a mobile phone via esato.mobi