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Author s700i MMS error 'download failed unsupported content'
simoncsmith
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Joined: Mar 19, 2005
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Posted: 2005-03-19 07:44
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I'm on O2 and have an MMS problem on a new S700i. The phone cannot receive MMS from any phone except if I send one to myself. It tells me the file has 'unsupported content'. I know what the file is (a 28kb photo) and where its coming from but it will not download anything whatever I do. O2 have tried doing the settings but are not much help. They say its a network problem - I don't think this is.

Any ideas ?

Thanks
MikLSP
Xperia X10 Black
Joined: Sep 21, 2003
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From: se-nse.com
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Posted: 2005-03-19 09:24
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It is a Network problem.
Recently I had been getting a text sayin I'd received an MMS my phone doesn't support & to log on to o2.co.uk to see it. I don't think there IS an MMS content that the P9xx doesn't support!

This occured a few times for no reason even though my MMS previously worked perfectly.
Also I received some messages where the content had simply disappeared!

O2 are a joke at times.

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whizkidd
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Joined: May 14, 2004
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From: India
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Posted: 2005-03-19 09:36
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Such kinda things happen here in india too! Has anyone managed to download themes sent as mms?

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MikLSP
Xperia X10 Black
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Posted: 2005-03-19 09:38
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I've sent themes to a T610 with no problem but that was O2 > Orange & not O2 receiving

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niranjan007
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Joined: Dec 12, 2004
Posts: 230
From: The garden city of India
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Posted: 2005-03-19 09:38
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On Airtel(india), it gives me that msg when i try to send a theme to myself. Before, when i was on hutch, i could send themes to myself. So i guess it is a network problem

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MikLSP
Xperia X10 Black
Joined: Sep 21, 2003
Posts: > 500
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Posted: 2005-03-19 10:56
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Networks really need to get their act together! MMS has been around for a few years now so there's no excuse to be still having problems with it!

Then again O2 often struggle to maintain their SMS service properly never mind MMS!!

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goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2005-03-27 17:42
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Hi Simon. I tried to send an MMS last night (O2) and got the same message. The last time I encountered a problem like this was last year when I was on Orange. They told me that if the network detects too many flesh coloured tones in the picture a porn alarm goes off!!! What business of theirs it was what I was sending I do not know but thats what they said.
goldenface
Sony Xperia Z3 Compact
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From: Liverpool City Centre
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Posted: 2005-03-28 16:14
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@Simon.

Actually, I took the picture size down a peg and I sent a picture no problem. Take it down to 640 by 480 in the camera settings before you take the snap and it should be OK sending. The picture was then around 41kb instead of 140kb which I think is too big for messenging on O2.


[ This Message was edited by: goldenface on 2005-03-29 09:31 ]
daviep
Samsung Galaxy S 4
Joined: Apr 04, 2005
Posts: > 500
From: bonnie scotland
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Posted: 2005-04-04 22:07
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i had the same problem.i used to be able to send large mms's but recently have only been able to send 80mb and below.o2 must have put a limit on mms size
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