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Author T610 Freeze, Need Help!
luisfigo
T68 gold
Joined: Feb 15, 2005
Posts: 5
From: Mexico
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Posted: 2005-02-15 08:27
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HI,

Iīm from México, last week i bought a SE T-610, it included a SIM CARD, so when i arrived to my home, i charged the phone 10 hours (as they advice me when i bought it), then i could used it very well (it was the first time i was knowing and browsing my phone, when then my phone got freeze, the only part that is funciontional a this time is the keypad(numbers) and the Power On button(you canīt turn OFF the cellular by the button, you have to remove the baterry) and the Volume buttons.

The freeze includes the joystick, which i canīt use it(it seems that itīs not included in the phone), also the 4 bottoms that are around the joystick button, so i canīt access any menu option of the phone.

You turn ON the phone and thereīs no problem with the sim CARd, the phone detects the network signal(TELCEL) and everthing itīs ok, except that the only functional part of the phone itīs keypad(numbers). The only way i can turn off my phone itīs by removing the baterry.

I was reading something about master reset, who can explain me how can i reset my phone, and tell me the advantages and disadvantages of doing that.... does this solve my problem?

Can anyone explain me whatīs happening??, how can i get my phone to work 100%, any ideas or suggestions?, sorry for my lack of english, hope you could understood me,

Thanks!
xed10
T610
Joined: Jul 14, 2004
Posts: 67
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Posted: 2005-02-15 14:10
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try master reset..

I do not encourage it if your phone works fine.. but as for your situation it is a must then..
CrackerJack
X1 Black
Joined: Apr 28, 2003
Posts: > 500
From: NE of Borneo to the NE of US
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Posted: 2005-02-15 14:22
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Your phone is brand new. Take it back and ask for a new one. Why bother fixing it? Less head aches, right?
INTEGRITY

Without it...
Everything else is irrelevant.
govigov
K500
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Posted: 2005-02-15 14:25
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Get your phone exchanged. You got a bad piece. They must exchange it for you.

This message was posted from a K500

WildWeasel
P910
Joined: Jan 16, 2005
Posts: 10
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Posted: 2005-02-25 14:43
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Yep send it back mate.

[ This Message was edited by: WildWeasel on 2005-02-25 13:43 ]
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