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Author PC problem, help if u can
EastCoastStar
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Joined: Dec 07, 2003
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From: orlando fl US
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Posted: 2005-02-09 03:48
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my friend has a problem with his computer, and i thought i would ask here, knowing i will probobly get alot of help.

he is using AIM, and every 7 minutes he says (i guess he timed it), his away message pops on for a second, with a link, and if someone clicks the link, and downloads it, they get the virus. i know everyone has heard of this before, (its a .pif file), but how do you get rid of it?? every time he opens almost anything, or tries to run norton or anything, he gets a pop up that says " Your current security settings prohibit running activeX controls on this page. As a result, the page may not display correctly." if he opens the task manager, it automatically closes also. i know a few people with this problem, and all their away message come on at the same time.
he is running XP home, but not sure which service pack, if its necessary, ill figure it out for him.
anyway, can anyone help??
govigov
K500
Joined: Jul 30, 2004
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From: Back home - Cochin
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Posted: 2005-02-09 03:55
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Yeah, try booting in safe mode, then run norton to catch the virus.

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EastCoastStar
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From: orlando fl US
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Posted: 2005-02-09 04:32
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he tried... he says it freezes when he goes into safe mode...???? any other ideas?
govigov
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Posted: 2005-02-09 04:39
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Try it again, this time disable every item in the startup. Use msconfig

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EastCoastStar
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From: orlando fl US
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Posted: 2005-02-09 04:44
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use msconfig in regular mode, then reboot in safe mode??
govigov
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Posted: 2005-02-09 04:59
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Yes. If msconfig runs. Most probabaly it will not.

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EastCoastStar
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From: orlando fl US
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Posted: 2005-02-09 05:03
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he said he cant even open msconfig... hes sayin this... i personally havent tried on his computer yet... any other ideas??

also... my comp used to start up so slow, and i disabled some in the startup, and it helped alot, thanks lol
govigov
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Posted: 2005-02-09 05:06
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Hehe..... Now lets wait for more brains to come.

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EastCoastStar
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From: orlando fl US
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Posted: 2005-02-09 05:07
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haha anyone else, please help!
and @govigov, thank u for ur help! ur always a big help! ur always there when anyone has a problem!
CrackerJack
X1 Black
Joined: Apr 28, 2003
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From: NE of Borneo to the NE of US
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Posted: 2005-02-09 05:10
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Can he launch internet explorer and go on the net?
INTEGRITY

Without it...
Everything else is irrelevant.
GOwin
T39 black
Joined: Jan 17, 2002
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From: .uʍop ǝpısdn s&
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Posted: 2005-02-09 05:29
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try the ff:

http://www.techimo.com/forum/showthread.php?s=&threadid=91705

http://www.jayloden.com/BestFriends.htm
govigov
K500
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Posted: 2005-02-09 05:31
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What is " ff: " ?

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CrackerJack
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Joined: Apr 28, 2003
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From: NE of Borneo to the NE of US
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Posted: 2005-02-09 05:34
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Abbreviation of 'following'.
INTEGRITY

Without it...
Everything else is irrelevant.
govigov
K500
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Posted: 2005-02-09 05:36
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Thanks! Never knew that. @eastcoaststar, welcome.

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EastCoastStar
S700
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From: orlando fl US
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Posted: 2005-02-09 05:59
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yes he can open IE and get on the net
and i will get him to try the links soon, he isnt online right now
keep ideas comin if u have any people incase this one doesnt work.
thank u much!!
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