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Author P800 Problem.
scottish_steveo
W800
Joined: Aug 15, 2003
Posts: 140
From: Glasgow, Scotland
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Posted: 2005-01-25 17:48
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Hey guys ive got a P800, have done so for about 7 months, now when i seem to write text messages it seems to crash alot.

The phone screen just goes blank and the phone restarts, its really annoying because i can be half way through a long text and it crashes on me, it doesnt even save it to draft and i have to do it all over again.

Anyone had any similar problems? I've contacted SE and they told me to go to my nearest SE store to see if they can fix it.

Thanks!
Don't Hunt What You Can't Kill!!!
loyal2thegame
T68 grey
Joined: Jan 22, 2005
Posts: 101
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Posted: 2005-01-25 18:09
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My p800 did that a lot U should send it to SE Service centre, but back it up first, especially ur contacts and pictures, i lost them all on 2 occaisions. If its under warranty they shouldn't charge u, but make sure u test it in front of them when u get it back, just to make sure its working.
scottish_steveo
W800
Joined: Aug 15, 2003
Posts: 140
From: Glasgow, Scotland
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Posted: 2005-01-25 18:47
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Its not got a certain time when it does it, so i couldn't test it!

Its a right pain and i want to get it fixed :|
Don't Hunt What You Can't Kill!!!
alpal
P800 no flip
Joined: Jun 28, 2004
Posts: 190
From: Malaysia
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Posted: 2005-01-26 04:28
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A firmware update should do the trick. But make sure you do ur backups first.
clubberkiduk
P800 no flip
Joined: Jun 02, 2004
Posts: 212
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Posted: 2005-01-26 04:34
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he means test it after they have fixted it to make sure it works, i got a phone back after repair once and didnt test it to find it still didnt work and had to tak it back to the repair shop... i had a right go at them and demanded a phone loan while they sorted it lol btw my repairs took altogeter just over a month firmware only takes 10minute... is it worth updateing if u already have latest firm???
whizkidd
W950 Blue
Joined: May 14, 2004
Posts: > 500
From: India
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Posted: 2005-01-26 04:41
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reloading the firmware should solve that problem.
T230 >> T610 >> Ngage QD >> N73 >> N85 >> Omnia HD >> And countless other review units
RedStar
P910
Joined: Jan 23, 2005
Posts: 105
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Posted: 2005-01-26 08:48
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That would happen to my old P800 when I noticed the internal memory to be almost full. While an update from SE service center was recommended, it was not practical as there was none in my area. I simply maintained keeping at least about 1mb clear of memory and now that I think about it, it has occured much less than when practially full (less than 250kb)
alpal
P800 no flip
Joined: Jun 28, 2004
Posts: 190
From: Malaysia
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Posted: 2005-01-26 11:03
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Leaving some free memory space is a good idea. I follow the general rule of thumb of leaving around 1MB. Too full and a lot of things go wrong, I even notice a battery drain if its too full.
DJcreamz
W850 black
Joined: Jul 09, 2004
Posts: 463
From: Luton / UK
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Posted: 2005-01-26 11:06
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agree with the above, my phone had this problem alot i reset it and installed all apps onto my card instead so far so good.
scottish_steveo
W800
Joined: Aug 15, 2003
Posts: 140
From: Glasgow, Scotland
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Posted: 2005-01-26 20:47
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ive got a 128mb card, so the space is fine one my phone, about 7/8mb to be sure.

I will beed to go and get the software updated...... just another little query, when i got my phone, i got it from the carphonewarehouse, when i got it there was an orange simcard inside the box, yet it was with o2...... im maybe thinking that the phone had been returned and wasnt brand new.

If it wasnt brand new could i complain to the carphonewarehouse about selling me a second hand phone?

Thanks!
Don't Hunt What You Can't Kill!!!
_TB_TB_
P910
Joined: Jan 11, 2005
Posts: 81
From: Poland :]
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Posted: 2005-01-26 23:20
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Did you try to format the internal disk?
RedStar
P910
Joined: Jan 23, 2005
Posts: 105
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Posted: 2005-01-27 00:28
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Quote:

On 2005-01-26 20:47:54, scottish_steveo wrote:
ive got a 128mb card, so the space is fine one my phone, about 7/8mb to be sure.

------
It is the INTERNAL memory that seems to be the culprit, to my experience, and has got nothing to do with the external (MS duo) so try zeroing in on this other than leaving 7/8mb.


scottish_steveo
W800
Joined: Aug 15, 2003
Posts: 140
From: Glasgow, Scotland
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Posted: 2005-01-27 02:41
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i didnt try to format the disk nope, have done nothing of the sort :S, internal memory i keep about 7mb free on, not the card
Don't Hunt What You Can't Kill!!!
nickorooster
P900
Joined: Sep 28, 2004
Posts: > 500
From: UK (Originally NZ)
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Posted: 2005-01-27 09:08
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Thats still happening to me. All the time. It tends to happen more when I have the phone plugged in. I have the really old firmware, (the first one) but I haven't been bothered to update it, so it still happens. If there is a simple fix, let me know!!

Nick
_TB_TB_
P910
Joined: Jan 11, 2005
Posts: 81
From: Poland :]
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Posted: 2005-01-27 14:14
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Formatting internal also 'restores' the system to 'new'
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