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Forum > Sony Ericsson / Sony > Accessories > HBH-660 replacement neck strap - SE Issues

Author HBH-660 replacement neck strap - SE Issues
whensmett
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Joined: Jan 18, 2005
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Posted: 2005-01-18 10:45
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I

[ This Message was edited by: whensmett on 2007-11-25 02:54 ]

[ This Message was edited by: whensmett on 2007-11-25 02:56 ]
mathios
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Joined: Feb 24, 2004
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Posted: 2005-01-19 18:22
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. as for the se issue for the earloop,and the neckstraps you are right they don't offer any ''spare parts'' at all even if your headset runs out of a battery they don't have batteries either!!!!

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[ This Message was edited by: mathios on 2005-01-19 17:29 ]
CrackerJack
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Posted: 2005-01-26 03:23
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This only means that Sony Ericsson accessories are the 'throw-away' kind. If it is out of warranty and it goes hay-wire, time for you to buy another one.

Just to add, If any of those accessories does die on you while the warranty is still valid, they (SE) will replace it with a brand new unit.
INTEGRITY

Without it...
Everything else is irrelevant.
tdriver
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Posted: 2005-04-23 01:15
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Quote:

On 2005-01-19 18:22:21, mathios wrote:
. as for the se issue for the earloop,and the neckstraps you are right they don't offer any ''spare parts'' at all even if your headset runs out of a battery they don't have batteries either!!!!
[ This Message was edited by: mathios on 2005-01-19 17:29 ]




this sucks big time!!!!!!!
i lost my earloop a couple of days ago (hbh-660),and found it broken the next day where I parked my car,found all parts though.
using common sence,I thought I could just buy a new one........
....a part that can easiely fall off like the earloop that is not even secured with a screw or something ..........no luck.

or what happened when the silicon-end break from the plastic,this can also happen very easily.(saved it a few times)
Cytech
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From: Stockholm, Sweden
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Posted: 2005-04-23 01:31
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Quote:

On 2005-01-26 03:23:00, CrackerJack wrote:

Just to add, If any of those accessories does die on you while the warranty is still valid, they (SE) will replace it with a brand new unit.




that depends on where in the world you live here in Sweden have realised it's a big cost replacing complete accessories, so now the HVC's are repairing the accessories (replacing neck straps, headset batteries etc) as much as possible, both under warranty and after warranty....
CrackerJack
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Posted: 2005-04-23 02:43
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Here in Asia, SE still has the policy of replacing accessories that is still covered by it's warranty. At least in Sweden they are already repairing/replacing parts that are out of warranty.

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