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help please p800 stucked |
thenikos
Joined: Dec 19, 2004
Posts: 4
PM |
hi-merry xmas to everybody 1st of all-yesterday my p800 stucked when the splash screen sony eriscsson apears. it doesnt go on after that. i remove the battery, i close it normaly, i press the onoff button for 10 seconds but everytime i restart it, it stucks on the splash screen. sometimes but lets say 1/1000 tries it goes on to menu 1.phone on 2. flight mode etc but from then everything is VERY SLOW. (everymove on the phone menus need around 20 seconds). of course i will send it to the service to fix it. i have back up. is it possible to take from this backup the contacts and sms? notes etc? when i convert it to .zip and open it i just see 1,2,3etc .dat files. please help me because im desperate... |
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Jake Blues
Joined: May 24, 2004
Posts: > 500
PM |
i think your memory might be full.
turn the phone on and LEAVE IT!! mine took 20 minutes to get to the main screen when i filled up my memory. when you get in go to your uninstall menu and delete anything you dont need anymore. same goes for games, ringtones, pix etc. this will take a very long time!
from now on i make sure i have at least 2megs of memory free!
[addsig] |
thenikos
Joined: Dec 19, 2004
Posts: 4
PM |
thank u very much! i think u r right ! merry xmas ! |
Jake Blues
Joined: May 24, 2004
Posts: > 500
PM |
no problems.
but is it fixed yet?
[addsig] |
OluYom
Joined: Oct 27, 2004
Posts: > 500
From: Nigeria
PM, WWW
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When my p800 had the same "memory full" problem, nothing I did made it go beyond that SE screen. Eventually sent it to a service centre where they did what they did and gave it an updated firmware. Lost all my files, of course :(
This message was posted from a P800 |
thenikos
Joined: Dec 19, 2004
Posts: 4
PM |
yes now its ok
i coulnt get to the uninstall menu and uninstall everything because it was stucked. i just took it to the service and they reinstalled the software and everything is ok now. i take backup once per month so i didnt lose something very important.
thanks everybody |
Jake Blues
Joined: May 24, 2004
Posts: > 500
PM |
thats good.
did they say it was definately a full memory or something else?
[addsig] |
thenikos
Joined: Dec 19, 2004
Posts: 4
PM |
no they didnt say anything and i didnt ask but i know for sure the memory was full. so now u tell me about this i think that was the reason. but lets say there was another problem and the phone was damaged, how could i retrieve my contacts from the backup? also in the new software they installed, there r some applications like chess, solitaire and demo. i would like to remove them. but going to the uninstall menu they dont appear there. just opera only. how can i add/remove the other apps? thank u very much |
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Posted: 2004-12-19 08:32
