| Author |
The SE K700i on-line update service killed my phone. |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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Hi guys,
The SE K700i on-line update service killed my phone. I run the update last night it was working fine till it got to about 88% then it came up with an error saying "communication error" so I removed the battery and tried turning it on. The screen just blinked white and that was it. So following the instructions I removed the battery and replaced it and run the update again with recovery mode, and it did the same thing got to 88% and the same error. I then tried again on an other PC and the same thing at 88%. I have know idea what's going on and how to fix it. There is nothing wrong with the DSS-25 as I've used the update before on 2 K700i and 1 being mine with no problems what so ever a while back.
So what would my next step be? It says when it fails to call customer service. I guess I would just take it down to a repair centre for then to try a flash it.
What a pain in the arse.
Cheers,
rEEzA |
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feco
Joined: Jul 03, 2004
Posts: 245
PM |
That happends to me... Now Im using the Total Multiserver or the DaVinci Team logger to fix it
Also the SE Center couldnt fix it, they said that they can not fix flash/software problems
[ This Message was edited by: feco on 2004-11-08 03:35 ] |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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@feco thanks for the info. Which once is better? and is any of them able to use the DSS-25? If you have anymore info on this it would much appreciated.
Cheers,
rEEzA |
feco
Joined: Jul 03, 2004
Posts: 245
PM |
None of them...
You can buy a T28 cable here:
http://cgi.ebay.com/ws/eBayIS[....]769797&ssPageName=STRK:MEWA:IT
You can also check the DaVinci page: (They say that they will support DSS-25 soon, each log 10 euros)
http://www.davinciteam.com/ |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
They paid they cant repair it? Fools, what did they say why? After all it is their phone and they are paid to fix it, right?
This message was posted from a K500 |
ESTOR
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
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I don't believe if your phone is under warranty and it broke because of flashing problems, they tell you to get lost.
They can't fix it, but they can certainly replace it. |
johnno
Joined: Oct 25, 2004
Posts: 15
From: leicester
PM |
the moral of these stories are...dont twat around with your phone - just use em for what they are meant for....i hope this helps? 
best wishes - johnno |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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it doesn't but thanks for trying  |
j4sp33d
Joined: Aug 06, 2004
Posts: 70
From: Philippines
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hi. my K700i also had problems after using the online update. the only difference is that i never encountered any errors during the update. when i used my phone after the update did i notice the problems. i couldn't receive any file via BT or IR because the phone says "memory full" even if i had more than 30MB free. i also could not delete a video clip that i recorded. i couldn't also load any theme correctly. i tried the update 2 more times, one using my PC and the other using another PC but still it didn't correct anything. i attempted another update for the 4th time but now i removed my SIM card. i also encountered no errors but when the status bar was at 100% comlpeted i encountered "error in comunicating with device..." i removed the phone from the sync station (as instructed by the site), removed the battery, reinserted it and turned on the phone. my screen blinked a couple of times but fortunately my phone started up. it loaded the default theme (waip) correctly and now i was able to receive files via BT and IR. after that i haven't encountered any problems since. up to this moment my phone is still working perfectly. after this experience i'll be leaving the firmware update to the service center. no more online update for me. hope this helps. |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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@ j4sp33d thanks for the reply. Just a quick question how log ago did this happen, and when did it work again? Also if you remember what firmware you had. I've just noticed a few people now having the same problem. The original one when the update service started seemed to work fine, but lately people are starting to find this problem when using the update service.
I'm just trying to find any common ground with people that have had this problem. If you remember anything else like your battery level and how much memory you had on the phone when it did the "communication error" that would be good to know.
Cheers.
rEEzA |
kenski
Joined: Aug 15, 2002
Posts: 369
From: Philippines
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@reeza, I had mine fixed by an unauthorized servicepoint after the online update corrupted the default theme thus after master reset the fone could not load the theme and made it unusable.(w/c never happened before!)  mine had r2l in it.
 forever Read the FAQ before u post a new topic.. 8810->6150->3310->t68i->t610->t630->k700i  |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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@kenski did the online update ever work at all for you or was it a problem first go. When it stuff your phone where you already running with r2l. From what I'm seeing must people before r2l using online update had no problems it was once the phone had r2l then using the online update is when people starting having problems. I wandering if r2l for some reason has a problem using the online update service.
Cheers,
rEEzA |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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Hi Guys,
Is it just my connection or is the K700i on-line update service gone off-line? If it has gone off-line and it's not my connection, I wonder if they have found a problem with it?
Cheers,
rEEzA |
j4sp33d
Joined: Aug 06, 2004
Posts: 70
From: Philippines
PM |
@reeza
i already had R2L on my phone when i tried the online update. i had my phone upgraded to R2L by a authorized sony ericsson service point here in manila. i just wanted to try out if the online update really works. i was hoping to get a message that my phone is already using the latest version (like what massuer got when he tried the online update with R2L already on his K700i) but the online update just continued updating my phone. i didn't interrupt it because you should not interrupt, in any way, the update once it has started. some people also didn't get any message that their phone is already using the latest version (at that time). the online update just continued on updating their phones. anyway from what i remember it has been around 1 1/2 months already since i last used the online update. fortunately my phone hasn't shown any problems since. also my battery was fully charged and i had around 30MB of free memory. hope this helps. |
DJ Fusion
Joined: Jun 16, 2004
Posts: 5
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Well I just flashed 2 K700is today, one worked perfect, the other is doing the same as the thread starters.
It wont go past 93% when I flash it and then it says 'communication error' and I get the white flashing screen.
Tried the recovery option a few times, still always stalls at 93%.
Did anyone find a reason/fix for this? |
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Posted: 2004-11-07 23:24
forever 
