| Author |
Lousy Vodafone |
methylated_spirit
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
PM |
Now, this is a first as far as i am concerned. Vodafone are usually top notch with their service. I have been trying to call them for 3 weeks to pay my bill, no answer. Now my phone is cut off. I email them. They email back saying "call this number", i email saying ive been trying it for 3 weeks, theres no way im trying it again. I give them my other mobile number to call ME on, and they refuse! Im trying to GIVE them money, and they cant be bothered? If they do call me, maybe i'll put them on hold for 3 weeks. Usually vodafone are great, good call answering times etc, but this is a bit of a joke.
Does anyone have any direct numbers for anyone at vodafone, or email address for someone who will actually do something? pm me if you do, thanks.
Hello, Scroto!
U.G.L.Y. You ain't got no alibi, you ugly! |
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riflogic
Joined: Jun 17, 2002
Posts: > 500
From: London,UK
PM |
Sorry to hear that mate.
Have you tried this number: 08700700191?
Who is you service provider?
[ This Message was edited by: riflogic on 2004-10-22 13:49 ] |
methylated_spirit
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
PM |
I cant get through on that number, ive been trying for weeks! Im with vodafone themselves.
Hello, Scroto!
U.G.L.Y. You ain't got no alibi, you ugly! |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
Tried voda's shop?
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riflogic
Joined: Jun 17, 2002
Posts: > 500
From: London,UK
PM |
You can post your cheque along with the bill to the following address if you are with Vodafone connect:
Vodafone
Vodafone Limited
Croydon/Surrey
England
PO Box 549
United Kingdom
In your post you said you are with Vodafone themselves, but I am not sure about the provider details of those  By the way I just tried that number and I got connected. Anyway, don't lose heart just yet... give this number 08701625625 (Vodafone billing) a try. |
methylated_spirit
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
PM |
rif, superb! thanks mate.
numbers changed to 07002625625
_________________
Hello, Scroto!
927 green bottles hanging on the wall...
[ This Message was edited by: methylated_spirit on 2004-10-22 13:58 ] |
riflogic
Joined: Jun 17, 2002
Posts: > 500
From: London,UK
PM |
Cool, I have updated my phone book as well  |
methylated_spirit
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
PM |
ok, got through. They want to charge me £35 to reconnect. I told them i refuse that, they never contacted me to tell me i was about to be disconnected. The guy said "i'll check it out, have you got a number i can contact you on", and i said, i've emailed it to you 4 times, here it is AGAIN!
Hello, Scroto!
U.G.L.Y. You ain't got no alibi, you ugly! |
riflogic
Joined: Jun 17, 2002
Posts: > 500
From: London,UK
PM |
That's taking the f**king p**s. £35 to reconnect?
What is this? leave your brain at home day for Vodafone workers??? Make sure they contact you cuz if I was you I will be on their case big time!
[ This Message was edited by: riflogic on 2004-10-22 14:17 ] |
methylated_spirit
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
PM |
I had to pay it. A$$holes!
But i will stress, this is the first problem of this sort i have had with them, normally the service is excellent. Hopefully it will all be gravy again from now on.
EDIT: yeah it was a bit rich but i need my phone, still feel like a bit of a sucker for paying it though...
_________________
Hello, Scroto!
927 green bottles hanging on the wall...
[ This Message was edited by: methylated_spirit on 2004-10-22 14:19 ] |
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Posted: 2004-10-22 11:07
