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Fatal Error for Online Update of K700i |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
Hello,
I always get the error message "Fatal Error" if I try to run the online update service on the sony ericsson website. I get this error using Internet Explorer and Firefox. I tried to reinstall Java and the syncstation driver. I tried it with and without recharge-cable plugged in syncstation.
My configuration:
Windows XP SP2
J2SE Runtime Environment 5.0
Sony Ericsson DSS-25 (driver from SE website)
Sony Ericsson K700i
illusion |
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dietbrand
Joined: Nov 23, 2002
Posts: 198
From: Belgium
PM |
I've read about this before on esato (might try a search)
But the solution then was to uninstall J2S and use the microsoft java manager. (This is the standard java environment installed with Internet Explorer)
Hope this helps,
Dietbrand Vandenberghe
_________________
I am a bomb technician.
If you see me running...
TRY TO KEEP UP!
[ This Message was edited by: dietbrand on 2004-09-28 13:22 ] |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
Well, Microsoft Virtual Machine was removed from their website, they point all links to sun, because MS has a contract with them.
[ This Message was edited by: illusion on 2004-09-28 13:39 ] |
dahlborg
Joined: Aug 19, 2004
Posts: 8
From: Sweden
PM |
Have you checked that the com-port for the DSS25 that is shown in the devicemangager is enabled in phone monitor?
[ This Message was edited by: dahlborg on 2004-09-28 14:38 ] |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
yes, I can sync my mobile with Outlook and can transfer data...all using syncstation |
dietbrand
Joined: Nov 23, 2002
Posts: 198
From: Belgium
PM |
Quote:
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On 2004-09-28 14:35:16, illusion wrote:
Well, Microsoft Virtual Machine was removed from their website, they point all links to sun, because MS has a contract with them.
[ This Message was edited by: illusion on 2004-09-28 13:39 ]
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Have you tries IE's install on demand?
Uninstall J2SE and then head over to a site that requires java. IE should automatically download and install it (just check in your browser settings that install on demand is activated).
DIetbrand
I am a bomb technician.
If you see me running...
TRY TO KEEP UP! |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
I deinstalled sun java and used the in-built java in internet explorer...same error message |
Sobreira
Joined: Sep 27, 2004
Posts: 10
PM, WWW
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I got the same problem |
bigpete1
Joined: Sep 28, 2004
Posts: 3
PM |
Yeah i tried the k700i software update today and after it downloads the files to the pc it then says fatal error before starting to update the handset. |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
I know this won't help everyone but I had the same problem a few days ago but I'd installed the wrong driver (or windows did)
As the first post said
make sure you have Sony Ericsson driver from SE website
Desk Synchronisation Stand DSS-25
http://www.sonyericsson.com/s[....]3_2&zone=ps&lm=ps1_1&pid=10161
or any others
http://www.sonyericsson.com/s[....]e=pp4_1&zone=pp&lm=pp4&cid=113
....also make sure firewalls are turned of and that you download the right java VM
http://www.java.com/en/download/windows_automatic.jsp
[ This Message was edited by: Lembo on 2004-09-30 13:56 ] |
Sobreira
Joined: Sep 27, 2004
Posts: 10
PM, WWW
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I have this drivers: http://www.sonyericsson.com/s[....]ps&lm=ps1_1&pid=10101&fid=6292
and this now this Java:
http://www.java.com/en/download/windows_automatic.jsp
and this results:
Quoting from another post:
"I always got a FATAL ERROR when updating after:
"Preparations completed
Application starting...
The application will soon open in a separate window."
I don't have any Firewall enable, my phone is 89% of battery, I have downloaded the drivers showed in the installation guide (P900 drivers and scripts?!) and I have Win XP Pro SP2. My actual firmware version of my K700i is: R2A041 prgCXC125897_EU_2_C (Vodafone branded).
What is wrong? " |
Krubach
Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
PM |
I think it has to do with the "Vodafone branded" thingy.
Update service only works with unbranded phones.
As someone i know would say:
Unless i'm very much mistaken.
[addsig] |
Johnex
Joined: Nov 26, 2002
Posts: > 500
From: Stockholm/Sweden
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Try on a comp with sp1, as sp2 appears to be very buggy.
This message was posted from a Z1010 |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
You don't have to put your phone into your sync station before that update window appears, so it has nothing to do with uncharged or branded phones.
I installed the driver and Java from your urls, still same error message
[ This Message was edited by: illusion on 2004-10-01 11:10 ] |
illusion
Joined: Sep 28, 2004
Posts: 15
PM |
Sony Ericsson gave me a list of steps what you can do if you get that error, but it didn't work for me. Maybe for someone of you (in German unfortunately):
1. PC: Zugangssoftware downloaden . Die Software aber noch nicht auf dem PC installieren. 3. K700i: mit Outlook synchronisieren (Empfehlung). 4. K700i: Programme mit Autostart deaktivieren (HandyDay, Tracker,...) und anschliessend das Gerät ausschalten. 5. An der Ladestation das Ladekabel entfernen >> WICHTIG! 6. Akku lösen, ca. 10-15 Sekunden warten und wieder zusammenbauen 7. K700i ausgeschaltet auf die Ladestation stecken. 8. PC: Zugangssoftware installieren (siehe Punkt 1) 9. Automatische Installation wählen. 10. Die angezeigte Checkliste prüfen und die Kästchen anklicken. 11. Fragen nach Synchronisation/Update kann man, falls wie oben beschrieben bereits vorgängig erledigt, hier mit nein beantworten. Weiter mit "Continue without ...". 12. Nochmals weiter mit "Continue without ...". 13. Weiter mit "Next". 14. Im neuen Fenster die Sprache wählen bei "select language:" und weiter mit Klick auf "I accept". 15. Nun folgt Schritt 1 "Prepare" mit Klick auf "Next". 16. Die Initialisierung läuft. Es folgt nun die Bestätigung "Ready to Update" >> also auf "Update" klicken. 17. Ab jetzt läuft der Update >> diesen auf gar keinen Fall unterbrechen!!! Sonst droht der Gang zum Servicecenter. 18. Nach ca. 20 Minuten (ADSL) ist der Update beendet. Es erscheint die Bestätigung, dass der Update nun komplett sei. 19. Das K700i startet sich anschliessend selbsttätig.
[ This Message was edited by: illusion on 2004-10-06 12:11 ] |
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Posted: 2004-09-28 11:45
