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Author phones4u staff
Jake Blues
P800 no flip
Joined: May 24, 2004
Posts: > 500
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Posted: 2004-09-08 16:31
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yesterday i went to phones4u to see how much a 128mb msd would cost for my nec 313. The guy asked me what phone it was for, so i told him. he insisted that the phone does not take mem sticks. after 5 minutes of argueing i pulled out my phone and showed him the cover of the msd slot with the words MEMORY STICK DUO printed on it he said "er, er, er we are out of stock."
so i left walked down the road to dixons and got a 128mb msd for £45.
My point is why do these people talk if they dont know what they talking about? All i wanted was a price, does it matter what phone its for? if im so stupid i dont know if my phone takes msd's then thats my problem! [addsig]
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Posted: 2004-09-08 16:35
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All of my experiences with Phones4U have been bordered on farcicle. I have found that they can do you some good prices on phones as long as you dont want to talk to someone who knows what they are talking about. I bought a T68 from them about 6 months after they came out and the manager insisted the phone didnt have bluetooth (he admitted that he didnt know what it was). Dont expect any kind of customer service from them as they have been rude to me when I went in with a faulty phone.
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
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Posted: 2004-09-08 17:13
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Quite commo. They just know how to sell. Period.

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david1975
Z530 black
Joined: Apr 05, 2004
Posts: > 500
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Posted: 2004-09-08 17:23
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My brother works for them they are all pushed for sales none get any training at all they just want your money

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methylated_spirit
P900 no flip
Joined: Jul 07, 2004
Posts: > 500
From: Bonnie Scotland
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Posted: 2004-09-08 17:24
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These places are all the same, I mean, they send their employees on a training course, right? Do they not teach anything about phones, is it purely on selling? I mean, one day to explain the fundamentals! It would help!
Hello, Scroto!

U.G.L.Y. You ain't got no alibi, you ugly!
Jake Blues
P800 no flip
Joined: May 24, 2004
Posts: > 500
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Posted: 2004-09-08 17:30
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i suppose i should be happy i left without a talk talk contract or an internet isp cd! [addsig]
Ayush
W850 black
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
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Posted: 2004-09-08 17:30
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Same goes for the customer care of networks.

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Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2004-09-08 17:41
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They are just not getting it, that if they would make you happy you would come back for more. If they think there are enough suckers out there for every day, they are wrong. One day they gonna run out of suckers.
Tough times don't last, tough people do!
Free Tibet
joebmc
S700
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Posted: 2004-09-08 17:59
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A while ago i went to phones4u (in bluewater) to get my k700, i went in there to get a contract and k700i the guy tired to sell me a £40 a month contact (o2) plus £80 for the k700.

I said to the guy could'nt i have a cheaper contract and he told me yes but that would mean the price of the handset goes up (which i new) so i said ok how much would the handset cost on one of the cheaper contracts and he said the handset would be... about £450!!!

I told the guy that is stupid as (at the time) i could get a sim free k700 for about £280-£300.
After i said that he got all arsey and then just blanked me and went to talk to some other sucker!

So off i went to the link, they were'nt that helpful but had the phone in the magazine and on display, when i asked about it i was told its not been released yet???

Off i went again to the CPW, sore the k700 asked the staff (a very helpful lad) about it, off he went into the back and brought out the phone and sold it to me for £59 on a £13.99 a month contract

So for phones4u i have to say... YOUR CRAP!!!
Lembo
Satio Black
Joined: Mar 13, 2004
Posts: > 500
From: East London
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Posted: 2004-09-08 18:10
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Just don't get the Phones4U insurance.
Tried to get my girlfriend to pay the excess on a phone that was still under warranty for a warranty repair.

Very clever
chewie169
P900
Joined: May 23, 2004
Posts: 54
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Posted: 2004-09-08 19:20
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I used to work for them. its all sales driven. My advice buying phone from them is to never accept the first offer, and dont take any option extras like insurance or the home phone solutions.
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2004-09-09 04:25
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It makes me sick to read some of these posts. Imagine not knowing about the very product you are selling. Customers are going to come away with the wrong handset. What a pile of crap they are. .

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SCORPIONKING1982
W850 black
Joined: Mar 11, 2003
Posts: > 500
From: Leeswood
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Posted: 2004-09-09 05:43
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I dread to think how badly less informed customers are getting ripped off by these people!
They should make their employees spend some time surfing here to pick up some info
lordmat
K750
Joined: Jul 21, 2004
Posts: 410
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Posted: 2004-09-09 20:16
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they are crap i think carphone where house is better has anyone else had this problem

they are only trained to sell, they should hire me i know loads about phones all of them put togther (no jokes )
Lynx69
W810 white
Joined: Feb 22, 2004
Posts: > 500
From: [ENGLAND]
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Posted: 2004-09-09 20:21
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It was thanks to a phones4u staff that i got a T610 and not a crappy Motorola V300 or a crapp Nokia 3200 so im grateful for that

And if it wasnt for him i probably wouldnt have found Esato in the first place

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