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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > K700 Won't accept firmware update

Author K700 Won't accept firmware update
uwomike
T68 gold
Joined: Aug 17, 2004
Posts: 3
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Posted: 2004-08-17 20:31
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I took my new unlocked phone which I purchased in HK to a wireless store known for their expertise in firmware updates, and they said that my phone would not accept the OEM flash files.

While i am decently satisfied with the operation of my phone, I feel I should be able to update.

If anyone could please advise, it would be greatly appreciated.
goamix
Xperia Arc Black
Joined: Aug 22, 2003
Posts: 34
From: Terra do Carrapau que temterra
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Posted: 2004-08-18 16:13
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Go to a SE service center
whizkidd
W950 Blue
Joined: May 14, 2004
Posts: > 500
From: India
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Posted: 2004-08-18 16:15
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Where did you buy your phone from? I mean is it under warranty?

This message was posted from a T230

vojta66
W995 Silver
Joined: Apr 18, 2003
Posts: > 500
From: Praha, CZ
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Posted: 2004-08-19 12:27
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fRIEND of mine has the same problem. Bought an unbranded k700i and under warranty he went to service center for fw upgrade. They screwed it up, the fone is dead now. Still waiting over 14 days to get swap handset!!! /Limit is 30 days according our law/ or money back guarantee.....he is crazy now....
uwomike
T68 gold
Joined: Aug 17, 2004
Posts: 3
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Posted: 2004-08-19 19:13
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Thank you for your responses.

I purchased the phone in Hong Kong in on July 17th.

Unfortunately, I am now going to school in Michigan and I do not believe there are any SE service centers in th area, let alone the state.

Do you think i would be able to warranty the phone? When I first purchased it, I phoned SE regarding a defective battery and they sent me a new one promptly. Is this their problem or mine.

Thanks again for you help and I look forward to your responses.
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