| Author |
Broken volume control |
adamrj
Joined: Jan 15, 2002
Posts: 155
From: NW London
PM |
A couple of days ago the volume control on the side of my phone fell off. There are 4 little clips on the back, and one of them has broken. Anyone got any ideas what's the easiest way to get a new one? It does just about stay on, but I can see I'm going to lose it soon...
Thanks,
Adam |
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
just leave it to a service point and they'll fix it in 10min  |
jspitia
Joined: May 03, 2002
Posts: 66
From: Venezuela
PM |
The same thing happen to me two months ago and in the service center they told me that until the t68m came to south america they can´t do anything. So I put a t28 volume key to cover the little whole. |
mathmos23
Joined: Feb 01, 2002
Posts: 251
From: Greece
PM |
Yes they will fix it in 10 min but they are going to charge you 17 Euros |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-06-06 18:45, mathmos23 wrote:
Yes they will fix it in 10 min but they are going to charge you 17 Euros
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why should they charge €17 for that? |
mathmos23
Joined: Feb 01, 2002
Posts: 251
From: Greece
PM |
That is what they told me!!!!!! I lost the volume control too.....
the cost is :
17 Euros for the volume control
and
35 Euros for the whole front cover |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
if there isn't any signs that the phones has been dropped or something it's a warranty service... |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
PM |
That happened to me, had to pay £20, was told that it wasn't covered by warranty by my servicepoint. SonyEricsson here in the UK wanted £45 just to look at it! Don't think much to  aftersales care!!!
Trusted trader. |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
My SP also replace the volume key even if the warranty is over!!!
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logger
Joined: Nov 14, 2002
Posts: 6
PM |
The volume knob has broken off my T68i too. Volume can still be adjusted by moving the slider inside the opening with a pen tip. So there is nothing wrong with the guts of my phone. Just the little eye shaped plastic knob is missing. Can someone who has had this problem confirm that the replacement volume know is just a snap in piece that I could fit myself. I have browsed around these boards and seen costs vary from 5cents to $50 for the repair so I am trying to ascertain the best course of action! |
Rashkae
Joined: Jun 03, 2002
Posts: > 500
PM |
Geez that's expensive! When my T68i volume key snapped off too (after a fall) it cost about 5 US CENTS to get a new one, and labor was free! (phone was under warranty) |
adamrj
Joined: Jan 15, 2002
Posts: 155
From: NW London
PM |
Quote:
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On 2003-03-06 00:05, logger wrote:
... so I am trying to ascertain the best course of action!
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When I took my phone in to get the software upgraded, the Carphone Warehouse replaced the button for free. And yes, it is just a case of clipping the little plastic bit on, so there's no way it should ever cost $50. If you try a few shops, I'm sure there will be one who will have a few spare buttons and replace it for free. Good luck! |
stlblues
Joined: May 21, 2002
Posts: 92
PM |
Mine fell off too when I accidentally dropped my phone. I brought it to the SE service center. I was able to have it replaced for 20cents US. Heck that is cheap!! |
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Posted: 2002-06-06 15:41
