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How many Repairs? *UK ONLY* |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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Hi Myphone the classy Moto V600 has gone for its 2nd fix from my local o2 shop back to motorola! Hmm I was wondering how many times they had to fix it before they replace it with another? Im curious to know lol :-)
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Burgaz
Joined: Mar 25, 2004
Posts: > 500
From: Cwmbranistan, S. Wales
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I doubt it's the same but with comet, they will repair an item 3 times under their insurance policies and on the 4th time they'll offer an exchange for a like or better model... Dunno bout o2 tho... So this might be pointless... Read up on o2's insurance and warrenty policies? |
bahbahsupercar
Joined: Mar 24, 2004
Posts: 248
From: Newcastle upon The Tyne
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I had 3 T68i replacements on Orange care then a fourth and they wouldnt replace for a different phone.
Tanz wenig Zirkuszwerg tanz!
ja OH- ja! |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
haha well I hope they dont fix the prob again,that guy in the o2 shop didnt look happy that I brought it back again maybe the V600 is a total pain inda ass btw hope they give me a brandnew enn cos they have scratched the screen from the last repair :-l
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wapchimp
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
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I'd complain about that!
All networks and shops have different policies regarding changing handset models.
[addsig] |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
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I'd demand a new phone if they damaged your screen when it was in for repair!
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
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I told the o2 shop that it was scratched from the lastime so that guy puts a plastic protector on it if thats removed and more scratches r on it im gunna go mad btw myphone was only a mth old when it went for repair when i get it back its lookin like 6mths old :-( I didnt really notice the marks till i got home but busy with work gave me no time to go back and complain!!! Just hope my phone is ok when it comes back be even betta if I got a brandnew enn or maybe another handset of my choice lol :-D
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brera
Joined: Oct 08, 2002
Posts: 29
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You can find your legal rights here:
http://www.tradingstandards.gov.uk/consumers/consumers.cfm |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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Thanks BRERA. I'll take a look at that when im online ;-)
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
Uup forgot bout dis thread :-) anyhow got myphone back few weeks ago motorola replaced the led on the front cos that was faulty, they also updated software ;-) however few more scratches :-l also the other day i notice a crack on the front of the phone near where the hinge is ive only just noticed it :-l now im bit pisst of maybe its time to get intouch with moto what u lot think? :-)
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Posted: 2004-07-15 03:22
