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how long dus it take for a insurance company to send a new fone? |
p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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as my question is
my phone got stole and i filled in the claims form and sent it out today
how long will it take for the insurance company to proces my claim and send a new fone?? |
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Chaser81
Joined: Jun 24, 2002
Posts: 334
From: Co. Armagh, NI
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How should we know? Are we your insurance company? Why dont you ask them.
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p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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because u or sumone who reads this might hav had their fone stolen and there for will know rufly how long it takes!! |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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@chaser81 what a nice comment... @p9 have u been on the police aswell?
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p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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ya i went to the police they gave me a crime referance number, then i foned up tmobile who blocked the fone and sim card after that i foned the insurance company and they sent out a claims form
i filled it in and sent it off today
i was just wondering how long it takes |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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The way of fixing such things is different in every countries. The police should search for it, lets say 30 days long. If no success, the ins co starts the action to get u a new one. U know, they have to wait for the police, cos on that way ebody could say, i lost my fone, get me a new one. The procedure has a tradition. And there is another thing. Is the fone ready to deliver by the brand itself. Many threads here are reporting out of stock stories. On the paper u got from the police, any info of it?
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chrisfirst
Joined: Nov 20, 2003
Posts: 266
From: London
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I had to wait 4 months once!Homecare Insurance=Pain in the ass!
This message was posted from a P2000 |
Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Whenever an insurance is involved it takes a looooooooooong time. Because they don't want to pay and save interest, when delaying the case.
Tough times don't last, tough people do!
Free Tibet |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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In my experience Had to wait three months then they (Abbey) offered to replace my handset with an inferior brand. I now pay £5 extra monthly to Orange as they will replace my handset immediately with the same model. .
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Phychlone
Joined: Mar 06, 2004
Posts: 29
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If you are in the U.K and you have a genuine claim your insurance company will probably wait at least 28 days as they will say this is to allow for the impossible scenario of your phone just "turning up" or "being found", but after that it is a case of them getting one of their reps to send a phone out no probs! If you haven't got your phone in 30 days phone your agent and tell them that if they don't get your claim sorted then you will lodge an official compliant with the General Insurance Standards Council (GISC). Failing that get another broker! |
p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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ok 28 days sounds ok but 3 months is outragouse
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BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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@p9 do u have a copy of the police paper?
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p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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ya i do y?? |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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Is anything mentioned on it when your case will closed?
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p900 lover
Joined: Jan 08, 2004
Posts: > 500
From: London
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well i had to go to the transport police as it happend on the train
and all they sed at the police was
"we will have a look for it, but as u can imagine on a crowded train" |
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Posted: 2004-07-07 17:42
