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I can't believe it - they want to charge me for the upgrade!!! |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
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They are charging AED100/£18/$27 to uprade the T68m to i!!! There are no other SP's here so I'm stuck. I am coming to the UK next month, do you think they will be able to do it for free?
Cheers
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Linkinpark17UK
Joined: Jan 27, 2002
Posts: 372
PM |
Should do SE pays them to do it. Ring up the SE number to find the service point nearest to you. |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
It's stupid that there is only 1 authorised  SP in the Emirates!!!
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Eamonn
[ This Message was edited by: ejasim on 2002-05-29 13:34 ] |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
OK, on that dealer finder, evertime I click 'Only dealers with a Service Point' & click go, It says 'Address not found'..
So can anyone tell me the SPs in Newcastle- Upon-Tyne or Cambridge?
Cheers
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Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
Made a complaint to the helpdesk last night. When I rang them this morning, there were no arguments or nothing & they said free!!!!!
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orang3
Joined: Mar 28, 2002
Posts: > 500
From: Never_never_Land
PM, WWW
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i am also facing the same problem here in singapore... the SE said we haf to pay ... but it is for the CD .... manual .. and upgrade ..
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Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
e-mail the customer support from their website. Worked for me!
good luck!
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Eamonn
[ This Message was edited by: ejasim on 2002-05-30 10:32 ] |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-05-30 11:27, orang3 wrote:
i am also facing the same problem here in singapore... the SE said we haf to pay ... but it is for the CD .... manual .. and upgrade ..
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that's bullsh*t.... both the software on the CD and the manual can be downloaded from website... just a way for them to get paid for an upgrade which should be free.... |
screwpull
Joined: Mar 24, 2002
Posts: 12
PM |
It's better to call the support number instead. Their list is more up to date..... Mind was upgraded for free here in sweden...
This post was posted from a T68i |
orang3
Joined: Mar 28, 2002
Posts: > 500
From: Never_never_Land
PM, WWW
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ok .. i thks man .. i will check with the main SE....
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Epedemic
Joined: Dec 28, 2001
Posts: > 500
From: Denmark, Copenhagen
PM |
SE does NOT pay the SP's to do the upgrade...
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
the servicepoints gets payed for the upgrade. At least here in Sweden.
This post was posted from a Nokia |
orang3
Joined: Mar 28, 2002
Posts: > 500
From: Never_never_Land
PM, WWW
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this is what they reply me...
Dear Valued Customer,
Thank you for contacting Sony Ericsson Customer Care Center.
With regards to your inquiry, upgrading of the MMS software is
chargable. Please check with our service centers with regards to the
cost of upgrading.
If we can be of further assistance, please email to us at
questions.sg@support.sonyericsson.com
For latest news and further product information, kindly visit our
website at
www.sonyericsson.com
-----Original Message-----
From: xxxxxx
Sent: Thursday, May 30, 2002 6:10 PM
To: questions.SG@support.sonyericsson.com
Subject: Contact form CWS
Product: T68T68
Opinion: do we have to pay for the SW upgrade form m->i ??? if we do
how come other countries do not need to pay a single cent .... my
warranty is currently valid
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jess_strawberry
Joined: Dec 29, 2001
Posts: 103
From: Singapore
PM |
I think its useless in singapore. I told them off but they just simply tell you that they have approval letter from SE to charge the customer for the upgrade.
But I was just thinking maybe we can try the one over at the Accord cos its a different organisation. |
orang3
Joined: Mar 28, 2002
Posts: > 500
From: Never_never_Land
PM, WWW
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nvm .. i 'll be going to UK for my sw upgrade ... not goan pay the DAMN SE a single cent ..
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Posted: 2002-05-29 14:28
