Esato

Forum > Regional > Americas > Can't find local SE Service Center for T610 Firmware Upgrade

Author Can't find local SE Service Center for T610 Firmware Upgrade
NdnaJnz
T610
Joined: May 06, 2004
Posts: 4
PM
Posted: 2004-05-14 00:06
Reply with quoteEdit/Delete This PostPrint this post
Called Sony-Ericsson customer service, and they said the only service center is in North Carolina. So how/where is everyone here getting their firmware updated?

[ This Message was edited by: NdnaJnz on 2004-05-13 23:15 ]
wapchimp
C905 Silver
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
PM, WWW
Posted: 2004-05-14 00:08
Reply with quoteEdit/Delete This PostPrint this post
what handset do you have. If its a p8/900 I think you can do it yourself [addsig]
NdnaJnz
T610
Joined: May 06, 2004
Posts: 4
PM
Posted: 2004-05-14 00:17
Reply with quoteEdit/Delete This PostPrint this post
Sorry, forgot to mention that. T610 with R1S001 firmware (from October '03).
rickpaul
T68 gold
Joined: Feb 13, 2003
Posts: 112
PM, WWW
Posted: 2004-05-20 07:00
Reply with quoteEdit/Delete This PostPrint this post
There is only 1 service center in the united states, and a few service points. Unfortunately SE does not disclose the whereabouts of its service points in the US.

I recommend that everyone make suggestions to SE to announce its local service points.
NdnaJnz
T610
Joined: May 06, 2004
Posts: 4
PM
Posted: 2004-05-20 08:42
Reply with quoteEdit/Delete This PostPrint this post
The guy at the T-mobile kiosk in the mall told me he thought there was an SE center in Milbrae or somewhere near there, south of San Francisco. Anyone hear of this? I will look further into this possibility and report.
daeid
T610
Joined: Jan 06, 2004
Posts: 30
PM
Posted: 2004-05-20 18:57
Reply with quoteEdit/Delete This PostPrint this post
http://www.globalmob.com/cart/customer/home.php
they are in santa ana, california... but you can send your phone to them... looks like the only place in america that is made public knowledge.. when i have a working backup (or go on vacation) i am sending my t610 to be upgraded/uncustomized...
NdnaJnz
T610
Joined: May 06, 2004
Posts: 4
PM
Posted: 2004-05-20 19:07
Reply with quoteEdit/Delete This PostPrint this post
"Uncustomized"? Do you mean back to the generic SE menus and all? I have T-mobile service and I am not aware of how different their menus are from the plain vanilla SE. I have mostly seen people on this forum talking about uncustomizing from their Vodaphone versions. Although I realize that at least some of the menus in the T-mobile phone must be custom since the phone needs to support the "T-zones" functions, I am at this time only looking to upgrade the generic firmware of my T-610 so it will hopefully quit freezing up every now and then.
ESTOR
K550 Black
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
PM
Posted: 2004-05-21 00:18
Reply with quoteEdit/Delete This PostPrint this post
-----------
Posted: 2004-05-20 17:57
------------------
http://www.globalmob.com/cart/customer/home.php
they are in santa ana, california...
------------------

Funny thing is rickpaul (who posted in this same thread) = globalmob.com , and yet he didn't say here that they are the service point. Go figure.

[ This Message was edited by: ESTOR on 2004-05-20 23:19 ]
rickpaul
T68 gold
Joined: Feb 13, 2003
Posts: 112
PM, WWW
Posted: 2004-05-22 19:21
Reply with quoteEdit/Delete This PostPrint this post
I kept that out to keep the integrity of the post. Otherwise, there could be a conflict of interest

_________________
Rick
http://www.globalmob.com
Virtual Dynamix - SE Service Point USA

[ This Message was edited by: rickpaul on 2004-05-22 18:22 ]
NdnaJnz
T610
Joined: May 06, 2004
Posts: 4
PM
Posted: 2004-05-23 01:07
Reply with quoteEdit/Delete This PostPrint this post
So... Rick, I will be down in SoCal in 2 or 3 weeks. Can I just stop in and get my f/w upgraded? Or, what is the deal?

Jeff
Access the forum with a mobile phone via esato.mobi