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"No Access", can't make/receive calls |
gomichaelkgo
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
PM |
Help!
My T68 has started to act up.
Frequently, it will not pick up incoming calls, and when I try to make outgoing calls, it just drops them. When it does this, sometimes the main screen banner says "No Access" or "Searching", even though I am in a good signal area late at night when there's not much network traffic. I've tried putting a friend's SIM card in it and have the same problem. My SIM card will work just fine in the same area and at the same time in a different phone, so I think it's the phone.
I have VoiceStream service in the Pacific Northwest in the USA. I've tried entering in the MNC codes in the Preferred network, and this sometimes works for a little while, but it inevitably fails and reverts back to sporadic reliability.
I'm hoping there is an easy fix for this, as I'm daunted by the prospect of sending the handset to europe for service.
Any tips are appreciated!
-Michael |
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t68user
Joined: Jan 03, 2002
Posts: 37
From: Singapore
PM |
Which software version are you running with?
Some people said R1C might solve the problem.
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andrew99
Joined: Nov 29, 2001
Posts: 254
From: london
PM |
I get similar problems with a T39.
Very annoying, I know I have to get a software upgrade, but Ericsson hasn't seen fit to have a service centre anywhere near central london. Why, I don't know, there are only 8 million people here... |
Elkman
Joined: Jan 07, 2002
Posts: 46
From: Switzerland
PM |
I am in Singapore and I have the same problem ... Sometimes I really miss my old good Nokia 8250 .... |
gomichaelkgo
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
PM |
I have version R1B. My only option right now in updating the firmware is to send the phone to a guy named Robb in pennsylvania, USA. Ericsson does not officially support the phone in the states.
Has anyone here sent their phone to Robb for a firmware update? |
Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
GMG I used to have this problem until i reset my phone, i.e. in the connect option go todata comm, preferred service and select GSM only. For some reason VS GPRS does not work real well with the T68. You can still connect using GPRS but cannot remain connected at all times
hope this helps, it helped me |
gomichaelkgo
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
PM |
Harleydog,
I'll try this, I may have already tried it. I've tried a lot of things. I don't think I had been leaving myself connected to GPRS all the time.
I also took out all of the MNC's except 31020 and set the search mode to manual in the network settings. I hope this works because we don't really have a lot of support in the US.
Incidentally, Harley, have you had trouble connecting to circuit switched data? I get an error code "PT62- Your service agreement does not allow calling the number dialed." I've contacted VoiceStream about this and they said they're "working on it" -since 12/18! |
jhb
Joined: Dec 04, 2001
Posts: 173
From: Sweden
PM |
My problems decreased when I set the WAP timeout to 30s instead of the original 150s. I also removed the automatic check of e-mails.
They seem to have upgraded the Nokia basestations where I live (which my operator Telia promised to do before the new year, when I called them), so I haven't got any problems anymore...  |
Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
GMG; not sure what circut switches data, is, but I had the same problem you are describing until ericsson UK told me to switch to GSM only, also if you use gprs, once you log off, make sure you go and search for a new network at which time you will log back onto GSM. My search mode is automatic.
GPRS with VS sucks, it works very sporadically |
gomichaelkgo
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
PM |
Not only does VoiceStream GPRS coverage suck, but their non-GPRS internet has proven unreliable, too.
I've found a way to circumvent them entirely. You've got to
1. Get a dialup ISP account. I can use nocharge.com's dialup number which is local to my area. It's free and anonymous which is perfect for me since I already have a broadband internet connection. Put the dialup number and login info into a GSM data account. If you already have a dialup connection, you may put your number, login, and password for that account in.
2. Set the WAP gateway to one of the Public WAP gateways like zaramond.com, the IP address for this public gateway is 194.100.38.114. Leave the username and password blank if you use this particular public WAP gateway
Then, you're just making a regular call when you access the mobile internet, and bypass all of the VoiceStream pitfalls.
In defense of VoiceStream, they do have good voice coverage in my area and do offer the best rates (3000 anytime min's for $50/mo) and have friendly (although somewhat un-informed) customer service reps. |
Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
GMG- You are right about VS, they do have some good benefits and I hope they keep up the good work, otherwise ATT and other carriers switching to GSM will each them alive.
Can you explain how you got around the problem with VS once more time, i lost you on the dial up part
thanks |
gomichaelkgo
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
PM |
Harley,
To access WAP without GPRS, your T68 dials up a modem, just like your computer would. Voicestream provides the access number 9132440821, which is currently not working in my area. It is for this reason that I "dialed around" them. Your T68 also needs a gateway server to connect you to WAP pages. You can't use the voicestream gateway if you dial around, because it won't let you acess it unless you do so through their modem. This is why you need a "public" gateway.
1. In the Connect section of the main menu, choose Data comm., then Data Accounts, then Add Account.
2. Account Type is GSM; Phone Number, Username, DNS, and Password are your Dialup ISP's settings. If you have long distance for free in your Voicestream plan, you may set up the phone number as one of those on Nocharge.com's website (the numbers are all in the state of Washington), else you'll either need to get/use a local dialup account or pay long distance charges for WAP access.
Leave the data rate at 9.6 and try either Analog or ISDN, i'm not sure how this will affect things. Mine works with analog.
3. Then, in the WAP services Menu, choose WAP Settings and set up a new profile. Choose Gateway, then IP settngs. Set the profile to connect with the data account you just set up. Then, choose IP address and enter 195.058.110.201. User ID and Password here remain blank, and I believe that you can forget about the other settings in the profile, unless you get impatient waiting for a timeout, then you may set the response timer to 25.
One note about nocharge.com's service: they don't allow SMTP servers to connect because their service was abused by spammers. So, if you send/receive with this data account in your email on your T68, you will be able to check mail but not send it.
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On 2002-01-09 16:38, Harleydog wrote:
Can you explain how you got around the problem with VS once more time, i lost you on the dial up part
thanks
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Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
GMG
I tried this, but what is the homepage address and ip address i need to use
thanks |
Hpower281
Joined: May 02, 2002
Posts: 8
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you guys are gonna trade high speed connection for dial up.
I debated. I'd rather go into connect - network .... and then choose SELECT NETWORK, not search. Usually when I see "no access" i still have 2-4 bars of antenna...so my signal strength is fine. You already have a list of networks on your phone. Might as well choose one thats already there instead of searching for one where ever you are. Also heard a software update helps with this problem. |
Deltayoda
Joined: Mar 03, 2002
Posts: > 500
From: Los Angeles, California
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I have a friend with Voicestream living in Portland.
He says GPRS sucks and so does the voice coverage. He just got an AT&T SIM and is happy with the coverage now. Give it a try and put up feedback about it  |
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Posted: 2002-01-07 10:41
