| Author |
T68i and Outlook 2002: Can't sync Contacts |
talcars
Joined: Feb 24, 2004
Posts: 1
PM |
I need help as Sony Ericsson Service do not want to help me ...
My laptop is Dell Latitude C640 running with W2K SP4 with all latest MS patches.
I'm using Outlook 2002 + latest patches as well.
I'm using XTNDConnect PC 4.9 Build 541.
Everytime I try to sync my contacts via the cable I'm getting an error: "User Aborted" even if I didn't touch my computer.
If I try to only sync. Calendar items then it works fine.
Then I've tried to change XTNDConnect settings and in particular the mapping information for the contacts. I've got a popup for a while saying that it is loading fields. Then I'm getting this error message:
"Unable to get mapping from Engine
User Aborted"
I've uninstalled and installed the Sony-Ericsson Comm. suite 3 or 4 times now without any changes.
I've called SonyEricsson many times, drop them tons of emails, etc. without any consideration. The guy I spoke to was asking me if I did download without AntiVirus 
Did someone encountered same issue ? How to solve this ?
Thanks,
Talcars
[ This Message was edited by: talcars on 2004-02-24 13:20 ]
[ This Message was edited by: talcars on 2004-02-24 13:21 ] | |
|
T42
Joined: Sep 17, 2003
Posts: 2
PM |
You and I must be the only ones having this problem !
I went as far as buying the full XTND connect version, didn't help, money is wasted.
I gave up months ago. I must get myself another phone that uses better sync. s/w. Is SE still using XTND connect ?
T42
T68, Dell Inspiron 500m (bleutooth connection), Windows XP (SP1), Office Outlook 2003 (and yes I DO have a virus scanner)
PS
For those considering buying XTNDConnect:
I contacted their customer service for help with this problem, but they didn't want to help me because I was using the SE package. So I bought the full version and contacted them again. Now they didn't want to talk me at all anymore. NOW THAT'S AFTER SALES SERVICE.
[ This Message was edited by: T42 on 2004-08-27 15:38 ]
[ This Message was edited by: T42 on 2004-08-30 13:45 ] | |
|
Access the forum with a mobile phone via esato.mobi
|
Posted: 2004-02-24 14:17
