| Author |
Customer services |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Which mobile network would you say had the best, or worst customer service, and why!
This message was posted from a T300 |
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Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
Hutch in india aint too brilliant with customer service. Because they just dont know facts!
This message was posted from a T300 |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Bit like half the staff for all the uk networks
This message was posted from a T300 |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
Or maybe the whole world ;-)
This message was posted from a WAP device |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Don't know about that. Some networks must be better than others.
This message was posted from a T300 |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
Yeah! For sure.
This message was posted from a T300 |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
What's more annoying is you speak to someone in customer services, who apparently knows what they are on about, then they put you on hold and you have to listen to that crap classical music!
This message was posted from a T300 |
wapchimp
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
PM, WWW
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I know my stuff. Been @ orange for nearly 4 years!
This message was posted from a Nokia |
loonee
Joined: Feb 16, 2002
Posts: 374
PM |
Satelindo in Indonesia really suxxxxx big time, i think the company is hiring bunch of idiots, talking to their customer service is like vomitting blood out of your system...ARGHHHHHH |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
@orangeman you must be the only guy in the company that does!
This message was posted from a T300 |
Yaesu
Joined: Nov 10, 2003
Posts: 180
From: Birmingham
PM |
o2 uk terrible overall
virgin have no real complaints against
Due to cut backs the light at the end of the tunnel has had to be temporarily switched off. |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Not had dealings with virgin, would you recommend them?
This message was posted from a T300 |
Yaesu
Joined: Nov 10, 2003
Posts: 180
From: Birmingham
PM |
@Dean from Customer Services point of view I've always got to speak to someone straight away and found them helpful and you don't watch your credit disappearing at an alarming rate for doing so like with o2 all in all simple no frills service really
Due to cut backs the light at the end of the tunnel has had to be temporarily switched off. |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
I'm getting sick of 02 so I'll have a look at them
This message was posted from a T300 |
Yaesu
Joined: Nov 10, 2003
Posts: 180
From: Birmingham
PM |
To be honest the only reason I use o2 is because of the free gprs/dial up access to wap and sms. I've only ever met one decent customer service advisor from o2 (I'm sure there are many but they never seem to be on shift when I phone  )
The only thing against virgin is no gprs at the moment which surprises me because of what virgin is famous for forward thinking, young and dynamic etc
Due to cut backs the light at the end of the tunnel has had to be temporarily switched off. |
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Posted: 2004-02-01 04:36
