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Sunrise and Cablecom in Switzerland |
Astromarine
Joined: Jan 21, 2004
Posts: 5
From: Switzerland
PM |
Hello. I am, not only a brand-new P900 user, but also a complete n00b in the world of cellphone enthusiasts. Before this one, the less features I had on my mobile, the better. 
I'm having the following problems connecting to the Internet via Sunrise. If anyone here is in the same situation as me, or at least knows what's wrong, please help me out:
1) Opera doesn't work. I can view a web site using the "Sunrise Web GPRS" account, with the internal browser. With Opera, though, after I connect to the Internet and try to open a web page, it just stays there. No failure message, no log, nothing. The gprs log says nothing came out, nothing went in. Weird.
2) I can't access my Swissonline (Cablecom) e-mail from the phone. This might be simply a case of Cablecom allowing connections to their POP server only from they own IP range, so has anyone been able to read their email from their P900?
Thanks for your help in advance.
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Astro |
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Rolud
Joined: Nov 22, 2001
Posts: 198
From: The french part of Switzerland
PM |
Hi !
I have an "unbranded" P900... and a Swisscom SIM card... and I don't have any problem at all to read my e-mail by Bluewin...
You have probably a "mail configuration" problem... but I can't help you with Sunrise or Cablecom... sorry...
Rolud |
DanielB
Joined: Jan 22, 2004
Posts: 2
From: Switzerland
PM |
Hi there
I've configured my "Cablecom" account in my P900. No Problem! The only thing to do is to use "mail.bluewin.ch" as your smtp account and "pop.hispeed.ch" as your pop account. With these settings it will work!
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BlackMonster
Joined: Dec 08, 2003
Posts: 24
PM |
it seems that your internet APN (Access Point Node) is not enabled. there are two different APNs with GPRS, WAP via GPRS and internet via GPRS. you obviously have WAP enabled (this is what the built-in browser uses, even though you can access "normal" website). email and the "real" internet, i.e. the opera browser, uses the internet APN.
Here in the UK it usually takes a long time until you get a customer care rep who knows what an APN is and it can therefore be a long and painful process until your account is enabled. However, from my experience, staff that hasn't got a clue about their products/networks is a UK phenomenon, so good luck. |
Astromarine
Joined: Jan 21, 2004
Posts: 5
From: Switzerland
PM |
I managed to fix the GPRS issue. It was, indeed, a misconfiguration there. I had no clue that the internal browser used WAP until last night when, on a whim, I decided to test Opera in WAP.
Now all is well, EXCEPT the pop Cablecom issue. I can send email just fine via smtp.sunrise.ch, but not fetch it from pop.hispeed.ch
I know it's not a block on the hispeed side, because I can pop from my work connection, which is NOT in the Cablecom subnet. Just weird.
Daniel, are you SURE it works? What's your mobile provider? What's your GPRS server? Also Sunrise?
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Astro |
BlackMonster
Joined: Dec 08, 2003
Posts: 24
PM |
make sure the profile/internet account you use for your email is correct, i.e. not wap but internet. not sure how it works in switzerland but in the UK you get several profiles on the phone: GPRS WAP, GPRS WEB, GPRS MMS, etc. The one to use is GPRS WEB. also, on the last tab in your account settings, you might have to use "secure connection" depending on your ISP. |
DanielB
Joined: Jan 22, 2004
Posts: 2
From: Switzerland
PM |
That is really weird. I'm connecting via swisscom-mobile gprs. I'm using pop.hispeed.ch and mail.bluewin.ch for sending/receiving with absolutely no problem. |
DaveIRL
Joined: Jan 16, 2004
Posts: 10
From: Cork
PM |
This is slightly off topic for this post, but here goes. I am moving to Switzerland next week for a few months, I have a Vodafone IRL branded Z600 which I want to get flashed and the firmware changed to SE Firmware. Do any of you Swiss guys know where I can get this done near Zurich. I use a Sunrise sim card in Switzerland if that makes any difference.
Cheers,
Dave |
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Posted: 2004-01-22 15:05
