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I swear to god this is taking forever |
Tec9
Joined: Dec 21, 2003
Posts: 263
From: UK / Hungary
PM |
I went to dabs.com and purchased this bluetooth dongle, on January 5th, today being the 11th they still haven't said anything about it and the order status screen says awaiting stock for the past 6 days. What am I to do, also I tried emailing them but the stupid c*nts havent said anything to that either. Help. P.S I aint ever buying anything of that pile of sh*t anymore.
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sn3ipen
Joined: Aug 18, 2003
Posts: > 500
From: North-Norway
PM, WWW
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That is said to hear. I hate unserius companies.
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Tec9
Joined: Dec 21, 2003
Posts: 263
From: UK / Hungary
PM |
also they claim the delivery time is 1-3 days, thats a blatant lie evidently
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
dabs, along with expansys and a few others, is a company I buy from regularly and have never had a problem. In fact I think their service is one of the best (although I wish they accepted amex!)
That product page says "ordered on request" so my guess is that they are still waiting for stock.
However, if you are not getting a response to your email then I am sure a quick phone call tomorrow will resolve your issue.
While I understand your frustration I am not sure what we can do here except to reassure you that dabs are one of the better ones, usually.
edit: and the 1-3 days is when they actually have stock
I am sure you can go to you order status page and cancel the order if you are not happy. check out blueunplugged who are also pretty good
[ This Message was edited by: masseur on 2004-01-11 19:32 ] |
Tec9
Joined: Dec 21, 2003
Posts: 263
From: UK / Hungary
PM |
Their explanantion of awaiting stock is this:
'awaiting stock
This means that we have either not ordered the item yet, or our supplier has not given a firm date. This status should change to a due date within two working days.'
It has been 5 days and the status hasnt changed or why the f*ck havent they oredered it yet, is it maybe because it is run by machines or something like that
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Tec9
Joined: Dec 21, 2003
Posts: 263
From: UK / Hungary
PM |
This sh*tty website dabs still hasn't ordered my item after 7days and theres no phone number which i can ring them on, I cant send an email because I don't know where to find my account number, theres nothing I can do, i swear im gonna kill someone soon. for f**k sake. aaaaaaaaaaaaaaaaargh
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mixin
Joined: Jan 26, 2002
Posts: > 500
From: Notts, UK
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dabs.com
Direct House, Lancaster Rd Wingates Ind Est Westhoughton
Bolton Lancashire
BL5 3XD
Tel: 0870 4293010
address and number of head office. No doubt they wont be abel to help though. I've ordered of dabs many times, and never had any problems with their service!
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Vlammetje
Joined: Mar 01, 2003
Posts: > 500
From: Den Haag
PM, WWW
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That's a risk you run when ordering items they do not actually have in stock. As I can tell from the experience of ordering my Z600 online 
I would btw appreciate your using less fierce language.
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
you would have created an account when you made your order.
to find your account number go to your account and enter the email address and password you used when you made the order.
In there click "view your order history/status" and choose an option from the drop down list and then click "view order" and on that screen you can see your account number. It should also be on the order confirmation email you received.
and do please calm down a bit
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Tec9
Joined: Dec 21, 2003
Posts: 263
From: UK / Hungary
PM |
right ok, thanks i managed to send them an email, but god knows when theyll get round to reading it let alone responding to it. I may have to call the bastards.
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Posted: 2004-01-11 20:22
ink p800:: 
urple t630:: 
