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Phone upgrades? |
simontribb
Joined: Apr 08, 2002
Posts: 32
PM |
Do they cost money to have done or are they free as i want to upgrade my t68 and where do you get them done? |
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
as long as there is warranty on the phone the software upgrade is free of charges |
simontribb
Joined: Apr 08, 2002
Posts: 32
PM |
ah would changing the front cover have messed the warrenty up then?
Do you know how much they charge if thats correct? |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
well... depends... have you made the change yourself? and what cover is on it now (and what was the original cover)?
a non-warranty update usually costs around €31 (~28USD) |
Eamonn
Joined: Nov 30, 2001
Posts: > 500
PM |
Quote:
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On 2002-04-28 21:08, Cytech wrote:
a non-warranty update usually costs around €31 (~28USD)
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that's why I want to set up my PC to access the EMMA II server!! is there no way we could get access to the server if we pay  ?!??
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simontribb
Joined: Apr 08, 2002
Posts: 32
PM |
Its an unofficial cover and i put it on myself |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-04-28 21:11, ejasim wrote:
that's why I want to set up my PC to access the EMMA II server!! is there no way we could get access to the server if we pay ?!??
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the only way to access the EMMA server is:
- start a company
- make a deal with to become a servicepoint with the lowest service level (meaning you are only allowed to update phones)
then you have access to it 
or....
get yourself some good contacts with a servicepoint and you can get how manyu updates you want 
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arroyootje
Joined: Feb 01, 2002
Posts: > 500
From: UK-Belgium-Azerbaijan
PM |
I think it really depends on the service center itself... sometimes they have nothing better to do and ask you for all the papers and shit... and others just take your phone and 'do it' without even asking for your receipt!!!! I would put your original cover back on though... you can change it afterwards... or maybe even ask them to place it on there.... |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-04-28 21:13, simontribb wrote:
Its an unofficial cover and i put it on myself
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then you have no warranty left... to update it... change back to the original cover (make sure it's not obvious that some unauthorized person has opened the phone) and get it updated on warranty.... |
Fahed_2000
Joined: Feb 12, 2002
Posts: > 500
From: UK - London
PM, WWW
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Dear Sir/Madam,
Thank you for contacting Sony Ericsson.
With reference to your recent enquiry, we would like to advise you that
removing the front cover would invalidate the warranty. If you have a fault
with your handset please contact our Customer Support Department on 08705
237 237 who will run a full diagnostic check on your handset and advise you
of your service options.
Should you require any further assistance, please do not hesitate to contact
Sony Ericsson Customer Support on 08705 237 237or visit our website at
www.sonyericssonmobile.com for further information and support on our
products.
Kind regards
Tracey Deery
Sony Ericsson Customer Support
Tel: 08705 237 237
Fax: 0845 300 2438
questions.gb@support.sonyericssonmobile.com
-----Original Message-----
From: Desert Fox [mailto:fahed_2000@hotmail.com]
Sent: 26 April 2002 16:31
To: questions.uk@support.sonyericssonmobile.com
Subject: Re:Contact form CWS
Hi there is a lot of dirt under the joystick of my T68m that i can't clean,
so if i want to clean it the only solution would be to remove the front
cover.
1) Would removing the front cover void my warrenty
2) if it dosen't void the warrenty, is it done by unscrewing the four screws
at the back of my phone.
I AM CONFUSED...
So dose that mean i can change the cover at a service point for a charge insted voiding the warranty. (In the email i sent i didn't really want to tell them that i'll be changing the cover) |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-04-28 21:26, Fahed_2000 wrote:
I AM CONFUSED...
So dose that mean i can change the cover at a service point for a charge insted voiding the warranty. (In the email i sent i didn't really want to tell them that i'll be changing the cover)
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the servicepoint can make the coverchange (original covers) for a small charge yes.... |
neilpowell64
Joined: Mar 16, 2002
Posts: 173
From: UK
PM |
do u think that if i got a 'unofficial' cover they would put it on 4 me coz i really dont want to open the fone myself |
thefury
Joined: Apr 24, 2002
Posts: 39
PM |
I thought it automatically voided the warranty if you changed the cover and that the Service Centres won't do them for you?
And I was told that the upgrade to the t68i software WILL cost, although they haven't said how much yet....
I agree it should be free if your phone is under warranty... |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-05-02 18:05, neilpowell64 wrote:
do u think that if i got a 'unofficial' cover they would put it on 4 me coz i really dont want to open the fone myself
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think that depends on the service point... there are surely some service points that will do it... |
neilpowell64
Joined: Mar 16, 2002
Posts: 173
From: UK
PM |
thanx i will have to goto a few and ask. |
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Posted: 2002-04-28 20:48
