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Author I want to swear...
onderf
T68 grey
Joined: Apr 03, 2002
Posts: 50
From: Turkey
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Posted: 2002-04-26 17:55
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Today , when I was doing my job with friends , my T68 was in my bag. When I was back to call my mother I saw that thing on the screen. I guess that a f*****g b*****d sat on my bag so on phone or scratched it. Now there is a big mixed-colour spot on my phone. Well , you know , when you press hardly on a LCD screen a spot appears there. It's like that on my phone , but it didn't disappear. I think it's permanent. What can I do by myself ? Or must I send it to Service Center ? Will I pay for it ?
DanW987654
T68 gold
Joined: Jan 23, 2002
Posts: 156
From: Kazakstan..nah UK really
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Posted: 2002-04-26 18:07
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Well, no idea what the policies are in Turkey, but here in the UK..i had the same(ISH!) problem...


Only difference is that i've got insurance...but 'cosmetic damage' isnt covered on it.

I asked the shop where i bought the t68 from if i could have the casing replaced, they said...yes, but you pay the 29.99 (UKP) excess.

My scenario probabley doesnt relate to you, but thought i'd state it. You should be able to get it sorted at a SC, or even sent off to SonyE, but you'll probably have to fork out for it.


Dan.
Dessybaby
T68 gold
Joined: Jan 03, 2002
Posts: 132
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Posted: 2002-04-26 18:30
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Get insurance then a few days later claim you lost it... hehehehehe

arroyootje
C902 Black
Joined: Feb 01, 2002
Posts: > 500
From: UK-Belgium-Azerbaijan
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Posted: 2002-04-26 22:02
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Yes, if I were you I'd just LIE!!! say it happened by itself, ericsson mistake....
mixin
T66 black
Joined: Jan 26, 2002
Posts: > 500
From: Notts, UK
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Posted: 2002-04-26 22:46
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you can get replacement displays.. but they are £30ish, and difficult to fit
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2002-04-26 23:33
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Check your home incurance, that might cover it. It would in Norway. (I know mind would). KS

This post was posted from a T68i

tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2002-04-26 23:46
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Sorry, bit of a spelling mistake there. (I know mine would). Now... that's better. KS

This post was posted from a T68i

onderf
T68 grey
Joined: Apr 03, 2002
Posts: 50
From: Turkey
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Posted: 2002-04-27 19:03
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Thanks all.

I went to service point today , and directly they said this problem is not included in warranty. They changed the screen in 15 minutes and took 80 million TL (About 55$) of mine. Yeah , I swore a lot
rdlc
T68 gold
Joined: Dec 21, 2001
Posts: 90
From: uk
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Posted: 2002-04-27 19:35
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Id get it insured mine is ive got a £25 excess but its coverd for everything its much better than forking out for another phone
onderf
T68 grey
Joined: Apr 03, 2002
Posts: 50
From: Turkey
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Posted: 2002-04-27 20:04
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I've got insurance + warranty for 1 years. But they didn't accept the warranty and s*it , I didn't ask if the insurance was acceptable.
calvin0927
T68 gold
Joined: Mar 11, 2002
Posts: 135
From: Israel
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Posted: 2002-04-28 20:43
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exactly the same thing happened to my g/f's phone. you got a good price at the service center though; i didn't even ask how much it costs here, because people here on the forum told me it cost some 180 euro in europe. so i ordered it online for US$50 (+$3.40 for delivery anywhere in the world; from GSMSQUARE.com), and changed it myself. it's VERY easy to change (with totonox's web page showing how to get the cover off).
Bazboy
T68 gold
Joined: Feb 25, 2002
Posts: 390
From: Leicester, UK
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Posted: 2002-04-29 15:08
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AY shud have claimed it on yer insurance, then you would have either got it repaired or replaced with a brand new one (depending on what you told them!!).

Baz
andrew99
T39 black
Joined: Nov 29, 2001
Posts: 254
From: london
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Posted: 2002-04-29 16:48
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At least you guys are showing me why insurance costs so damn much I don't bother getting it... cause Peeps keep faking claims!

[ This Message was edited by: andrew99 on 2002-04-29 15:48 ]
ESTOR
K550 Black
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
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Posted: 2002-04-29 17:17
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This would likely be a valid claim: accidental damage by a 3rd party.
lor
P910
Joined: Mar 07, 2002
Posts: > 500
From: Planet Bob
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Posted: 2002-04-29 18:30
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That isn't a problem with the casing, it's the display screen inside the casing. [addsig]
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