| Author |
Broken T610 after firmware upgrade. |
jebus1981
Joined: Dec 24, 2003
Posts: 5
PM |
OK here is the scoop!
I have a unlocked T610 from T-mobile using it on rogers in canada.
I just got it flashed to the latest software...
then right after the upgrade, i noticed my camera doesn't work, if i press the WAP button everything freezes, and load time for menu's is LONG, and finally the phone doesn't turn off
So i went back and the guy put back the original firmware from SE but i still have the same problems...anyone know why? and how i can fix it???
thanks
Jon
[ This Message was edited by: laffen on 2003-12-24 15:05 ] |
|
|
sn3ipen
Joined: Aug 18, 2003
Posts: > 500
From: North-Norway
PM, WWW
|
Sounds like a warranty issue. Go to the store where you bought it and get it repaired or get a new phone.
|
jebus1981
Joined: Dec 24, 2003
Posts: 5
PM |
well i bought my phone off ebay and im waiting for a reply from the seller...i hope he can help me out
i dont know if there are any SE dealers near my house (Montreal Area)
cause i cant bring it to rogers since i didn't buy it off them
anyone ever have similar problems...my friend is having the exact same problems |
ESTOR
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
PM |
There are service centres in Canada, possibly one in Montreal (since they do have an internal service depot there).
You call the SE support line and they will take care of you, provided the phone is still less than 14 months old, or so, as per the warranty label. When you send it in, you do want to make a note that the phone is unlocked, in case they give you a locked replacement unit.
[ This Message was edited by: ESTOR on 2003-12-24 18:46 ] |
sn3ipen
Joined: Aug 18, 2003
Posts: > 500
From: North-Norway
PM, WWW
|
Hope you got the warranty paper. If not....Then you just tell them that you lost it and that the phone have to be less than 14months old because the t610 came out in mai and that is only seven months, so the warranty will still be there. It worked for me with my last phone.
_________________
Earlier known as T610 Owner.
[ This Message was edited by: speedooh on 2003-12-25 01:42 ] |
ESTOR
Joined: Apr 20, 2002
Posts: > 500
From: Singapore
PM |
well, international warranty technically does not apply in North America (as oppsoed to Europe), so it's a bit different. |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
PM |
The production date on the label behind the battery ought to teake care of that quextion?
This message was posted from a P900 |
701
Joined: Nov 26, 2002
Posts: > 500
From: Romania
PM, WWW
|
I think if the phone was working when u went to upgrade,it's their fault to break it.
This message was posted from a T610 |
sn3ipen
Joined: Aug 18, 2003
Posts: > 500
From: North-Norway
PM, WWW
|
The service provider dont take anny responsobility for broken phones or lost stuff on your phone during an uppgrade.
|
jebus1981
Joined: Dec 24, 2003
Posts: 5
PM |
this is what i was told
the software conflicted during the upgrade because when the phone was unlocked it was done the wrong way...so now its like my phone has a virus which is messing things up...
does that make any sense to you guys?
the person who did it said that others have experiences the same problems and it is fixable...
il let you guys know later this week!
Jon |
701
Joined: Nov 26, 2002
Posts: > 500
From: Romania
PM, WWW
|
I think that if u go to a service to upgrade and they mess it up,they wont offer u a broken phone back.i wouldnt accept it.would u?
This message was posted from a T610 |
|
|
Posted: 2003-12-24 07:14
