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Service Station in the USA? |
darwint
Joined: Apr 22, 2002
Posts: 19
From: Seattle, WA, USA
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Hello, I'm new to this forum and wanted to give you a little background. I'm in the USA and have been fascinated w/ gsm phones for a couple years now and purchased my first t68 in February on ebay for $425 and was very dissapointed. It had R1b software and received extremely horrible reception. I ended up just buying a T68i last month for $425 also and now I get great service. I was told if I update the software for my oringal t68, then my reception would be great again.
The problem I'm having is finding a service center in the USA to upgrade my phone. Do these exist? I have found 1 person in Canada that said he is willing to do it for $89 but from what I've heard, this is supposed to be free, and I'm reluctant to just give my phone out to anyone not knowing that I will get it back.
Can anyone help me?
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Deltayoda
Joined: Mar 03, 2002
Posts: > 500
From: Los Angeles, California
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Just send your phone to a service station in Europe (England, so you can understand them, hehe).
Someone said there was a service station here in the US, but there software is limited. Either way, you have to send your phone away and may take up to a couple weeks.
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ralphn
Joined: Mar 27, 2002
Posts: 67
From: USA
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The SE sevice center in in Minnesota. You have to call the "800" number (on the SE web site), get a service ticket number, then call another number and make arrangements for shipping. To date, the center has all the (production) software available on the SE's Emma server. |
MicroT13
Joined: Apr 21, 2002
Posts: 64
From: New York
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I tried asking Sony Ericsson about the upgrading and either the person I got was new or didn't want to help me. She said that there would be no upgrading taking place in the US and gave me a bunch of BS. But has anyone sent it to get upgraded yet? Maybe not, it's not week 20 yet... |
allexsimmons
Joined: Mar 25, 2002
Posts: 12
From: Louisiana
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Most CC for SE dont know what they are talking about, so we pretty much have to wait untill Week 20 untill we know for sure. |
ralphn
Joined: Mar 27, 2002
Posts: 67
From: USA
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Quote:
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On 2002-04-22 23:05, MicroT13 wrote:
I tried asking Sony Ericsson about the upgrading and either the person I got was new or didn't want to help me. She said that there would be no upgrading taking place in the US and gave me a bunch of BS. But has anyone sent it to get upgraded yet? Maybe not, it's not week 20 yet...
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SE in the US is out-sourced. They don't have all the information and never has had. As you have pointed out, the software isn't available until FW 20 so they are not upgrading yet. |
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Posted: 2002-04-22 19:24
