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Forum > Regional > Asia Pacific > Semicon or MemoExpress? (ph)

Author Semicon or MemoExpress? (ph)
Erwin777
T68i
Joined: Jan 05, 2003
Posts: 226
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Posted: 2003-12-06 15:25
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Ive open this topic to heard something from you people in which store is much better to get a fone? (free from defect, or other fone prob.), although they've both given you 1 year warranty, but still it is much better to get a fone in good cond. rather than going back to their fu**k*n store and they will tell you to wait for a 7 days or if ur very much lucky you will wait for a month??

thanks to all esato members!!!!!:D

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ANIMO!!!!!

[ This Message was edited by: GOwin on 2003-12-15 11:02 ]
CrackerJack
X1 Black
Joined: Apr 28, 2003
Posts: > 500
From: NE of Borneo to the NE of US
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Posted: 2003-12-06 16:55
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As per my own experience, both stores are the same. It's the after-sales service that is much to be desired.

I'd say, it's the luck of the draw. There is always a chance that a phone with defects can be sold to you. Just follow the advice of other posters here. Spend some time playing with the phone, test all the features, before giving them your money and taking the phone home.

When the phone breaks down, after their 7-day return period, don't bring it back to the store. Take it to service solutions in Makati.
INTEGRITY

Without it...
Everything else is irrelevant.
Erwin777
T68i
Joined: Jan 05, 2003
Posts: 226
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Posted: 2003-12-08 08:53
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Quote:

On 2003-12-06 16:55:29, CrackerJack wrote:
As per my own experience, both stores are the same. It's the after-sales service that is much to be desired.

I'd say, it's the luck of the draw. There is always a chance that a phone with defects can be sold to you. Just follow the advice of other posters here. Spend some time playing with the phone, test all the features, before giving them your money and taking the phone home.

When the phone breaks down, after their 7-day return period, don't bring it back to the store. Take it to service solutions in Makati.


Hey dude, if there is a defect why i shouldnt bact it to store???


jrmi
Z600
Joined: Nov 22, 2002
Posts: 78
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Posted: 2003-12-08 09:29
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Price wise, Semicon will give you a much cheaper price especially if you
are a member of the VIP club.
They also give you discounts on other accessories once you become a member.
Also, a sales rep told me that Memo Express phones also comes from them (Semicon) so, in turn you are also purchasing the unit from Semicon.

When it comes to after sales services i wouldnt pick any one of them, both offer a not so good approach to customers. You would really have to bare with some people who think they know more than you do even if they dont have the phone you have. Take my example here: i went one time to get my firmware upgraded, the sales rep told me that if there is nothing wrong with the phone then it is much better to keep it that way. Hello, this is a firmware upgrade release by SE, why in the world would i not upgrade my phone when the same people who release the phone offers it. Does he (sales rep) know more of the phone than the ones who made it. To cut the story short, I did insist for the upgrade, now theres no more hang in the ringtones of my T610.
Sometimes you would really have a hard time when it comes to after sales services.
Best be ready for the phone you would like to purchase, check the website, Esato if purchasing SE phones (cause prior to release here in Manila the phones would be first release in other countries).
jomni1
P800 no flip
Joined: Dec 26, 2002
Posts: 257
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Posted: 2003-12-09 03:35
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Just becuase you bought the phone from Semicon doesn't mean you have to let simicon fix it if there's something wrong. You can have your phone fixed at authorized SE service centers... they will still honor the warranty. So buying from Semicon is not that bad.

[ This Message was edited by: jomni1 on 2003-12-09 02:38 ]
billy
Z800
Joined: Sep 07, 2002
Posts: 135
From: Paris, France
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Posted: 2003-12-12 20:37
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parehas leche ang dalawang yan.

mahilig sa leche plan!
bokayo
T39 black
Joined: Feb 13, 2003
Posts: 198
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Posted: 2003-12-13 05:07
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@erwin: SEMICON still the best in selling mobile phones.
T39m!
c.b.d.
T68 grey
Joined: Aug 23, 2002
Posts: 26
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Posted: 2003-12-13 12:22
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here we go again

- - - - -

[ This Message was edited by: c.b.d. on 2003-12-13 11:24 ]
azhul-e2
T68i
Joined: Aug 23, 2002
Posts: 149
From: the name of the lloyd
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Posted: 2003-12-15 10:49
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@all

semicon at memo express...shhuss..

sa frens-price na lng kayo...dahil sa frens-price corporation...ma papa-mura ka...
sing bango, sing galing,same distributor munit di sing mahal..
jasin14
P900
Joined: Jan 02, 2004
Posts: 0
From: San Juan, Metro Manila, Philip
PM, WWW
Posted: 2004-01-02 15:20
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ow? totoo yang frens-price po ba?
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2004-01-02 22:53
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I had some very 'satisfying' encounters at Semicon, replacements of original Nokia parts/accessories with my (2) Nokia 7650s. Employees were very friendly/cordial as well (because I am a close friend of the store manager that's why). Recently, I just had my Nokia 8890 fone's parts replaced at Memo Express, I was really surprised to see that they changed the parts of my fone right in front of me, whereas in Semicon, they replace/fix the fone inside of it's office. The price of repairs at Semicon is cheaper for about a 100 php bucks, compared to that at Memo Express. I haven't experienced buying fones at both stores, 'cause I only buy second hand fones - very practical dude here!
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