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Forum > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > Cant get email working on T68

Author Cant get email working on T68
ehenn
T68i
Joined: Apr 02, 2002
Posts: 16
From: Cheney, Washington, USA
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Posted: 2002-04-02 22:41
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I am going insane trying to get my email to work on my phone. My service provider is AT&T, and my phone is an T68m. I have set up an email account with Earthlink that is myphone#@earthlink.net. It will download mail, but sending always fails. I read in here that I should try using the SMTP server of my service provider, but I do not know what the AT&T smtp server is.

I even tried making a free email account. The rare times it does work it takes forever.

Can somebody please help me? I love this phone, but am starting to miss my old one... I didn't have to configure anything to get email working before.

Thank you,
Eric
Lethal
T610
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
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Posted: 2002-04-03 00:08
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Correct, YOU MUST use the SMTP service of the provider your connecting with (not necessarily the POP3 account your picking up e-mail from), this is normally for security reasons so ONLY those that connect via that provider can use the SMTP service to send e-mails.
Now, if your picking up from Earthlink and connecting via AT&T, you will without doubt need to use AT&T's SMTP service to send.

To make matters worse/more complicated, Earthlink block port25 from using an alias SMTP (i.e. your very own), [very anti-competitive of them].
So even if you had your very own smtp.MYOWNDOMAIN.com (as I do), if you dialed up with Earthlink, you still would not be able to send! (maybe AT&T do the same ? - It seems to be a USA thing!)

I would:

1. Contact AT&T for the SMTP option they might have.
OR
2. Try Eartlink's dialup/connection and SMTP service
OR
3. Find a freebie "connect only" ISP that offers dialup & SMTP service *


* In the UK there are many like this (http://www.freewire.co.uk for instance)
ehenn
T68i
Joined: Apr 02, 2002
Posts: 16
From: Cheney, Washington, USA
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Posted: 2002-04-03 02:14
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I was just wondering if anybody knows of any good free smtp servers I can use? Or maybe a free email account I can sign up for that has pop3/smtp access.

Thank you,
Eric
jh67
S700
Joined: Nov 30, 2001
Posts: > 500
From: denmark
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Posted: 2002-04-03 02:42
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Well, Yahoo does work, as long as its a Yahoo.com email adress.

You need to look into your yahoo.email and check the "OPTIONS",..here you can "enable POP3".

See this topic as well : http://esato.com/board/viewtopic.php?topic=1726&forum=14&48

And there should be some other topics as well on this subject in here

Jan
Lethal
T610
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
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Posted: 2002-04-03 09:12
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ehenn : Read my post once more (above!), I mention a company that provides free POP3/SMTP service
ehenn
T68i
Joined: Apr 02, 2002
Posts: 16
From: Cheney, Washington, USA
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Posted: 2002-04-03 10:19
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Okay, I went to www.freewire.co.uk and got the pop and smtp servers. I have no idea what to do from there. Freewire does not give me an email address, so what do I use as my email address? I just tried setting up my earthlink pop3 account, but with smtp.freewire.co.uk as my smtp server and it fails when sending. What am I doing wrong?

BTW, I did get it working fine with the free account I got from www.lycos.co.uk. Including SMTP/POP3 servers. It's just that the server has been really slow. I sent myself a test email yesterday at 5:00 pm but didn't receive it until today at around 3:00 pm.
Lethal
T610
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
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Posted: 2002-04-03 21:33
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1. Are you dialing Freewires number ? 0845 0880088
2. ONLY if above is correct can you use smtp.freewire.co.uk
3. To obtain a POP3 account, just sign up (it's free of course)

Other than that, I don't see why you can't do it?
ehenn
T68i
Joined: Apr 02, 2002
Posts: 16
From: Cheney, Washington, USA
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Posted: 2002-04-03 23:45
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No, I'm not dialing any number for email. I am going to the messages option in my menu, going into email, and selecting "send & receive". I think that uses the AT&T gsm/gprs service.

Am I supposed to dial into an ISP to send email?

The AT&T site has no help.
bgdido
T39 black
Joined: Feb 25, 2002
Posts: 88
From: Sunny Beach,Bulgaria
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Posted: 2002-04-04 00:04
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I have 3 free mail accounts but last month i can't send emails,just receive

This post was posted from a T39

Lethal
T610
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
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Posted: 2002-04-04 00:56
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Oh I see, no I'm just using a local dialup (it's free for me since I get so many free calls anyway) ... so it's no different than my PC for picking up & sending e-mail.

Not sure about gsm/gprs service, I'm still sure you've got to find a SMTP server which allows any outsider to use it (which essentially is what your doing).


ehenn
T68i
Joined: Apr 02, 2002
Posts: 16
From: Cheney, Washington, USA
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Posted: 2002-04-04 03:41
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I guess the only thing I can do is use the WAP service to check my mail. I finally went onto the mobile internet and ATT has a site that allows you to set up any email account. All I did was put in my email address and password, and it did the rest.


Thank you,
Eric
Lethal
T610
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
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Posted: 2002-04-04 09:12
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Have a look at at this thread:
http://www.esato.com/board/viewtopic.php?topic=3642&forum=14&8

Same problem, perhaps there is something here to help you.
ralphn
T68 grey
Joined: Mar 27, 2002
Posts: 67
From: USA
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Posted: 2002-04-04 18:30
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Ehenn:

Definitions:

Service provider: Your mobile carrier
ISP: Your Internet Service Provider

When you set up the T68 e-mail client you need to specify a data account with the appropriate phone number and login info (this would be the same as if you were logging on via a desktop/laptop) for your ISP (Earthlink/Mindspring?). You can retrieve POP3 mail from any location but you must use the SMTP server from the ISP from which you are dialing in to.

To the best of my knowledge, none of the US carriers (service providers) provide SMTP mail capbility for their users. Yes, you can use WAP if you want but, in my opinion, defeats the purpose of the mail client in the T68.

Hope this helps.
pumpkinsmasher
T68 gold
Joined: Apr 05, 2002
Posts: 1
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Posted: 2002-04-05 15:43
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Hi, I have a Genie sim and use Genie email. Recently I have been receiving email alerts through sms and gone directly to email in messages using a T68. It starts to receive and then cuts out saying I have no new mails. Yet when I go to the genie wapsite I see my new mails and can access them. Both my pop3 and smtp addresses are correct, and this has only started 2 weeks ago. Any ideas? Thanks
wolfiemac
T68 gold
Joined: Feb 07, 2002
Posts: 19
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Posted: 2002-04-05 16:08
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Well pump get a proper email ad you work for ericsson and cant set it up:-o ps did i tell you im on holiday ;-)

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