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Author Caller ID - Same Phone Number for Multiple Contacts
daxmacrog
T610
Joined: Aug 21, 2003
Posts: 7
From: Playa del Rey, California, USA
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Posted: 2003-08-23 10:35
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Some of my contacts have the same phone numbers, such as housemates or people who work in the same office.

When receiving a call from such a number, is there anyway to control whose contact info it will display as the caller ID? Obviously I don't expect it to know which of the contacts with that number is calling. But I'd like to be able to create a separate contact with the phone number of the business, for example, and label it as being from that business, instead of a particular person.

Default number settings do not seem to impact anything.

And if there is no way to control this, does anyone at least know why it chooses one contact over another to display as the caller? It does always show the same one.

In an interesting side note, I have my phone linked through BT to my Mac Address Book. When someone calls, the Address Book message often displays a different contact for the caller than the phone does when dealing with this scenario.
ultimatemobiles
K800 Black
Joined: May 18, 2002
Posts: 328
From: London
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Posted: 2003-08-23 10:42
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Why not simply create a contact in your address book for the business number and remove the number from the other contacts?

That way the caller id would always be for the business number.

Simon
daxmacrog
T610
Joined: Aug 21, 2003
Posts: 7
From: Playa del Rey, California, USA
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Posted: 2003-08-23 10:53
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Thanks for the advice, but that occured to me.

The reason I'd prefer not to have to do that has mostly to do with the fact that I keep all the contacts synched with Address Book on my Mac. I don't want to remove any numbers from anyone's records. For one thing, if I go to someone's card I want to see all their number without having to look up their business separately. Plus sometimes I send vcards (Address Book's format) to other people. I don't want to have to add the missing number each time.
daxmacrog
T610
Joined: Aug 21, 2003
Posts: 7
From: Playa del Rey, California, USA
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Posted: 2003-08-23 12:18
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I think I've got it! When you receive a call from a number that exists for more than one of your contacts, the phone displays the caller ID for the contact highest on the SIM card position list.

So now I can create the extra contact specifically for the business or whatever and just make sure it's above the other contacts containing the same number.

Of course this could affect your speed dial settings, but the back-asswards way you have to set up speed dials with this phone is a whole separate topic.

Well, I don't know if anyone has any interest in this, but if someone else can verify my results I'd appreciate it.
badtz
T610
Joined: Aug 04, 2003
Posts: 15
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Posted: 2003-08-24 12:55
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Actually ... i've been wondering about this for the longest time also

I'm also doing it via Address Book & iSync.

how would you do this if you don't store your contacts on the SIM card, but on the phone?

Thanks for starting the thread!
daxmacrog
T610
Joined: Aug 21, 2003
Posts: 7
From: Playa del Rey, California, USA
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Posted: 2003-08-24 22:42
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On my T610 (I think I forgot to mention which phone I was using) I don't normally concern myself with the SIM either. Previously I only played with the SIM to set-up speed dials.

So I refered to the position list as the SIM card position list because controlling the order of entries on the SIM seems to be its primary function (once you copy to the SIM anyway).

However, for the Caller ID setup currently under discussion, I've discovered that adjustments to the position list (Phonebook --> Advanced --> Position List) will achieve the desired effect even if you don't copy the new order to the SIM.

In other words you can ignore it when it tells you that the changes will only apply when the phonebook is copied to the SIM (the notice does apply to speed dials though).

Still, I always just copy everything to the SIM anyway.
Vlammetje
C702 Cyan
Joined: Mar 01, 2003
Posts: > 500
From: Den Haag
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Posted: 2003-08-25 10:19
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The way it appears to me, when contacts are stored on phone rather then on SIM, it picks the one that was entered first into the phone memory out of the ones with the same number on them.

As I only have 2 series of ppl sharing numbers, I could be wrong on this. Can some1 verify?
daxmacrog
T610
Joined: Aug 21, 2003
Posts: 7
From: Playa del Rey, California, USA
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Posted: 2003-08-25 10:28
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Yes, I think you're right. But you can rearrange the order in the position list if you'd prefer it to choose a contact other than the one you happened to enter into the phone first.
alanjrobertson
C905 Black
Joined: Mar 07, 2004
Posts: 96
From: UK
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Posted: 2004-03-07 16:09
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Excellent! Thanks for that info, guys - I hit just the same problem on my T630. I'm syncing the address book to Outlook and my Palm and didn't want to have to delete my business card but it kept displaying my name rather than 'Flat'! Problem now solved thanks to changing it on the position list.

Cheers

Alan
alanjrobertson
C905 Black
Joined: Mar 07, 2004
Posts: 96
From: UK
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Posted: 2005-08-15 19:11
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Hi

This problem has come back again now with the K750i - multiple contacts have the same phone number in them, how do I pick which one the phone displays? I've tried copying to SIM and altering positions (as described above in this thread) - that seemed to work on the T630, but not on the K750i.

Does anyone have any ideas?

Thanks

Alan
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