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Author Problem with T39m
Konan
T68 gold
Joined: Mar 29, 2002
Posts: 4
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Posted: 2002-03-29 20:34
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I have a serious problem with my T39m. The fact is I bought phone just 2 months ago and suddenly it started to wheeze when I pressed keyboard. The wheeze was especially disgusting, when I have started to talk - nothing was able to heard.
Please advise you suggestions, how can I sort out this problem? Will it help if I change firmware version?

Your prompt reply is highly appreciated.
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-03-29 20:42
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it's a hardware problem, quite common for T39.... just leave to a serviepoint and they'll fix it.
Konan
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Posted: 2002-03-29 20:48
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Cytex, thanks for the reply, appreciated.

Unfortunately the country where I live, Ericsson service point has not got any version of T39m firmware:( So, probably I should send my phone to the country where they potentially can fix it.
Cytech
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Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-03-29 20:50
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they can get the software for the T39m from the EMMAII server... so you don't have to send it away....
Konan
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Posted: 2002-03-30 07:12
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Cytech, thanks again for reply.
But what is the address of of this server? The service point here is completely useless:( Maybe I can give them address and they'll download EMMAII.

Kind Regards
Konan
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Joined: Mar 29, 2002
Posts: 4
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Posted: 2002-03-30 07:48
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Just contacted to Service point. What they said me that they require special file from EMMA which will control/regulate voice. They have got the language pack only, but not the voice. So if anyone knows how can this file be downloaded from EMMA, please inform.

[ This Message was edited by: Konan on 2002-03-30 08:08 ]
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-03-30 09:47
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Konan.... if they go to the "Update" section on EMMAII server and then browse to the GSM section and they'll find it, if it's available...
but I really don't see why they need theese files... I doubt it's a software problem.... but if they run it online they don't have to search for any files.....


[ This Message was edited by: Cytech on 2002-03-30 10:12 ]
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