| Author |
Connected but cant see phone |
jfegan
Joined: Jul 28, 2003
Posts: 9
PM |
Hi all
New phone bought a week ago (love it) but one prob. When I put the phone on the cradle and connect to PC the phone connection link reads the phone straight away and shows it as connected but when I click on change phone no phones are shown.
I can connect to my laptop running ME no problem but PC with XP no go any help please? |
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kitp800
Joined: Jun 25, 2003
Posts: 221
From: england - stoke
PM |
when you open the P800 icon on your screen, does it show as connected there?
The fact that nobody understands you doesnt mean that you're an artist |
P-800er
Joined: Jun 01, 2003
Posts: 105
From: Airtel ,INDIA
PM |
Same prob with me on win ME only ..!!
try on winXP if possible i think u should not face any prob ...!
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jfegan
Joined: Jul 28, 2003
Posts: 9
PM |
When I open the My P800 icon shows as not connected. When I put it in the cradle comes up straight away as connected to usb com port 15 but no phone shown in change phone. |
dinopio
Joined: Mar 14, 2002
Posts: 18
PM |
same problem here but it only started doing it 6 months after i got the phone!
sounds like the phone has bad software on it (not firmware)
For p800 software go here http://members.hyperforums.com/viewtopic.php?p=1926#1926 |
HellFire
Joined: Jun 28, 2003
Posts: 188
From: Your Face
PM |
What version is your PC suite the latest is 151 you can get it here http://www.sonyericsson.com/spg.jsp?template=SP1&B=ie&PID=9940&LM=SD_VPF |
jfegan
Joined: Jul 28, 2003
Posts: 9
PM |
I am using the latest software and I don't think its a bad phone as I installed on a friends computer running XP and it kicked straight in with no problems.
I spent an hour on the phone to the S/E help desk and we went through most things and they couldn't find a solution, looks like I will have to reinstall XP and start again which is a pain as I just got it working as I wanted. |
Mebs
Joined: Jun 02, 2003
Posts: 59
PM |
I have spent the whole of the weekend reinstalling xp twice and it made no difference. l still can't see the phone. Getting quite pissed now. what did SE say?
This message was posted from a P800 |
sking1547
Joined: Nov 20, 2002
Posts: 79
PM |
You seen to have a defected GMDA output. You have to flush the oracle software and install a GMO filter.
This message was posted from a Nokia |
Bu_7assooon
Joined: Jun 02, 2003
Posts: 13
From: Kuwait
PM |
I think it is something to do with a file called mRouter... every time i install pc suite in my laptop an error messege pops out telling me that a file called mRouter is not found...and the phone seemed to be connected but the phone icone does not appear. I tryed it with my PC and there was no problem so I think that P800 cannot connect with any laptop( I think ).
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jfegan
Joined: Jul 28, 2003
Posts: 9
PM |
Excuse my ignorance but what does this mean and how do I go about it?
"You seen to have a defected GMDA output. You have to flush the oracle software and install a GMO filter." |
HellFire
Joined: Jun 28, 2003
Posts: 188
From: Your Face
PM |
It might be your mothboard im not saying its broke but like MSI  drivers has problems on ASUS boards it might worth installing the latest USB drivers on your board if you haven't allready just somthing you could try |
__spc__
Joined: Apr 04, 2003
Posts: > 500
From: To: Cc: Bcc: Subject: Message:
PM |
@All
I had similar problems: a perfect install from accompanying CD, using Win XP Home. After a couple of weeks, the phone was no longer recognized, and shown as disconnected, all the time.
I uninstalled all mobile phone connection software (Phone Suite etc), downloaded version 1.5.1 of PC Suite from the  WWW site, uninstalled ALL the PC's USB drivers, rebooted, let the USB drivers autodetect etc. and then installed the new software.
Everything's working as it should do now...
Cheers,
Steven. 
This message was NOT posted from my P800 that I no longer have |
Mebs
Joined: Jun 02, 2003
Posts: 59
PM |
Carphone Warehouse told me to buy a new cradle, at£9.00 but no idea when it will be available. I think that phone is fine, cradle is fine, but a missing file/driver is causing this. Gut feel only. Anyone know where you can download the latest usb drivers from? I cant rest until this is resolved.
This message was posted from a P800 |
Fahed_2000
Joined: Feb 12, 2002
Posts: > 500
From: UK - London
PM, WWW
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i tried connecting my phone to 5 different XP computer and worked just fine
But very rearly if i remove the phone and place it back quickly (Less than 2 sec's) it sometimes doesn't recognise it, the soloution to that is to remove it for about 10 secs the place it back.
i never used the software on the CD i installed 1.31 , until 1.5 directly
Good Shit, Bad Shit, It's all Shit |
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Posted: 2003-07-28 01:20
