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P800 Keypad (a new one orderd but....) |
nils7
Joined: Feb 02, 2003
Posts: > 500
From: Europe
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Two months ago I was typing a SMS on my P800's keypad.
And some how it just broke. (I explain what is broken:
The small blue pins who take care that the keypad isn't touching the screen one of those is broken... so now it does touches the screen. And I always leave my keypad on because I'm afraid of something damages my screen and the Keypad protects it normally, but now its a threat to my screen. So it's not attached to the P800 at the moment).
The next day after it was broken I went do a  service point and they orderd a new Keypad for me.... that's F*CKING 2 months ago... I called them 2 weeks ago because the thought of that they do not have my phone number crossed my mind. But they had but it wasn't in yet.
How much time does this normally take cos I'm going to call SE themselves 2morrow to ask them the same thing... and if something happens to the screen (crack or something) what could have been protected by the keypad am I responsible then? |
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
don't think it's the servicepoint that are the reason for the long time, it's that the keypad are out of stock at the supplier |
nils7
Joined: Feb 02, 2003
Posts: > 500
From: Europe
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I know it isn't the fault/mistake of the SP but 2 months for just shipping/transporting a keypad a shame the keypad of a dummy won't work. It's a bit shame that it takes 2 months for SE the get the keypad overthere doesn't seem to me that difficult just a bunch of plastic and a (don't know how to say in English) but a typical electric device. |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
sure... but if alot of units are sent to servicepoints with the exact same fault it can be more than the manufacturer can handle... |
nils7
Joined: Feb 02, 2003
Posts: > 500
From: Europe
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I have a Dutch P800 user group with 173 members at the moment but non of them with the same problem! |
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Posted: 2003-07-18 00:59
