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Philippine Online Consumer Assistance |
bal_yee
Joined: Feb 15, 2003
Posts: 53
PM |
i-Reklamo Consumer Assistance and Information Portal
a web-enabled system that facilitates on-line acceptance of complaints , suggestions and queries, as well as on-line feedback mechanism.
http://www.i-reklamo.ph/
[ This Message was edited by: bal_yee on 2003-07-17 08:46 ] |
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fw190
Joined: Jun 10, 2003
Posts: 33
From: Philippines
PM |
I got a "Cannot find server" error when I attempted to view the site. |
bal_yee
Joined: Feb 15, 2003
Posts: 53
PM |
try mo lang bro |
tom_riddle
Joined: Sep 24, 2002
Posts: 292
PM |
Uhm, what is the primary function of this site? Will it be beneficial to the public? Enlighten us please.
This message was posted from a T610 |
bal_yee
Joined: Feb 15, 2003
Posts: 53
PM |
to simply put it, its a website where you can file a complaint for consumer products or services you find to be faulty or substandard.
before, complaints can only be filed by phone or by going personally to the DTI or Consumer Net but now it is easier, thanks to the power of the web. believe me it works because my brother have tried it.
btw, i am not connected with the Department of Trade and Industry or the Consumer Net, i belong to a different Gov't Office. With the growing number of complaints posted here in Esato, i wanted to inform you guys of this website to help you resolve the issues... and believe me those companies will act on your complaint faster than the usual... coz they hate receiving a notice from the Consumer Net.
[ This Message was edited by: bal_yee on 2003-07-17 10:07 ] |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM |
The problem is that if it concerns complaints against telcos then they forward it automatically to NTC. Then NTC will say that their jurisdiction does not include Value Added Services (VAS) which is the bulk of the problem with telcos.
My case against Globe Telecom has been going on for the past 3 years and has already involved their AVP for legal. I've been tossed around by the DTI and NTC because of some gray areas in our system. |
kapitan jackal
Joined: Aug 19, 2002
Posts: > 500
From: AREA 51
PM |
which is incompetent? NTC or the service provider? or both?
NTC is like a dead end wall 
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tom_riddle
Joined: Sep 24, 2002
Posts: 292
PM |
hmm, i just hope that it will somehow give discipline to the public.
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arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
PM, WWW
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OT: discipline? patay na ang disiplina sa pilipinas! buti pa nung panahon ni... |
tom_riddle
Joined: Sep 24, 2002
Posts: 292
PM |
panahon nino boss arnold? ahehehhehe! well, let us still give discipline the benefit of the doubt. malay mo, tayo lang pala ang dapat magsimula para manumbalik ito sa ating systema. wala na naman pong mawawala di po ba. gandang gabi po. |
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Posted: 2003-07-17 09:41
