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Orange Outage UK |
kingkelly
Joined: Jun 10, 2003
Posts: 11
From: UK
PM |
Quote from an email I just got:
"Hello
Please be advised that we have a network outage on HLR 41. This will affect up
to 5,000,000 subscribers and is not area specific. i.e 2 users next to each
other 1 could have signal and the other may not.
Users will most likely be experiencing the Error Message SIM registration
failed.
We are aware of the problem and are doing a best to correct it.
There is no ETA for a fix at present."
Does that mean I get some of my money back then? cheeky beggers!
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haydnw
Joined: May 28, 2003
Posts: 106
From: UK
PM |
I just installed the ImageFix (I'm still running R2D), and re-booted the phone to be greeted with a message saying "Sim Error. Contact network provider." I thought I'd managed to break it!
At least now I know my precious is OK and there's nothing to worry about (as much as 5million customers with no reception is nothing to worry about!). |
Chaser81
Joined: Jun 24, 2002
Posts: 334
From: Co. Armagh, NI
PM |
When I had a similar problem a while back with the GPRS on my P800, I was credited £20 back onto my account by Orange as soon as I informed them of my displeasure, so I would think there is a very good chance you will get some money back if your phone signal dies. |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
"Three" can only dream of having that many customers to let down 
Reminder; milk, sugar, crisps, post letter. |
mixin
Joined: Jan 26, 2002
Posts: > 500
From: Notts, UK
PM, WWW
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why doesnt that email seem to be worded correctly if it was a real announcement?
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slattery69
Joined: Jan 03, 2003
Posts: > 500
From: north east england
PM |
it happened to me today lost the use of the phone for about an hour.
mind you orange didnt send me an e mail or anything.
ive been unable to send or recieve mms for a week despite it been set up on my account and all my settings been right,its with technical who can only be contacted via e mail so i have to wait for them to be arsed to sort it out
just tried to phone orange and they have a recored msg confirming what the oringinal e mail says that they are having problems letting customers make or recieve calls
[ This Message was edited by: slattery69 on 2003-07-10 17:38 ] |
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Posted: 2003-07-10 16:07
ink p800:: 
urple t630:: 
