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How many have scratches on their screens ? |
JimmyP800
Joined: Jul 08, 2003
Posts: 7
From: Glasgow
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I recently bought a P800 and have been using it for a few months now. The problem is that there are quite a few scratches on the screen underneath the flap where you write with the stylus.
I find it quite annoying that this happens after so little use. I refuse to use displex like polishing pastes or screen protectors on a device of this price !
What are your experiences ?
Jimmy |
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tbl
Joined: Mar 20, 2003
Posts: 287
From: UK - Glasgow
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Why won't you use a screen protector?
Would you use one on an item at haf the price of the P800?
The P800 cannot guarantee to be completely scratch resistant, so that's why people buy Brando's and the Overlay Plus. |
Vlammetje
Joined: Mar 01, 2003
Posts: > 500
From: Den Haag
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Seems to me most ppl would be MORE inclined to use a screen protector for a device at the price of a P800..... to protect their 'investment' a bit better!
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JimmyP800
Joined: Jul 08, 2003
Posts: 7
From: Glasgow
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I should say I refused to use these things because:
- I didn't know of their existence until I started looking on the internet to see if other people were experiencing similar problems.
- I think that one should expect a certain quality from a device of this price. Scratching after a few months with normal use (according to manual etc.) should not happen.
- If you replace the screen, the problem will probably come back in time.
- A manufacturer should deliver a good product. Scratches caused by normal use or even a silly thing like sharp edges from plastic moulding on the stylus are just not acceptable !
Anyone experience with replacing a screen and SE warranty ? |
__spc__
Joined: Apr 04, 2003
Posts: > 500
From: To: Cc: Bcc: Subject: Message:
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@JimmyP800
Seems to me (as a lowly T68i user) that your expectations are alittle on the high side... Buy a screen protector. Thread closed!
Steven.
This message was NOT posted from my P800 that I no longer have |
JimmyP800
Joined: Jul 08, 2003
Posts: 7
From: Glasgow
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Cheers mate ! Thanx for closing the thread. Still gotta resolve my issue with SE though !
So... anyone experience with having their screen replaced and SE warranty ?? |
vampyriaerotica
Joined: Jan 11, 2003
Posts: 341
From: MYS > London, UK
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Any manufacturer won't cover scratches which categorise as wear and tear in their warranty! They'll go bust if they do so. |
BOSSHOGG
Joined: Dec 19, 2002
Posts: > 500
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Sounds like returning a car after a while lurk because the tyres word out. Buy the protector already.
This message was posted from a T300 |
lectrosoul
Joined: Jun 10, 2003
Posts: 177
From: ROI
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for gods sake people of course  should be liable for this type of thing
i have u big scratch up the middle of my screen caused by the stylus that i got with the phone the screen SHOULD not scratch as easily as it does for a product of this price it shouldnt be an issue, im talking about scratches from the provided stylus etc
As the screen is used in the way you'd normally use buttons on another non touch screen phone, it should be more resistant to scratches
if my buttons on my phone got damaged from normal use id be within my right to have them replaced and indeed have done so im defo of the believe should've made the screen tougher
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lankydwarf
Joined: Mar 19, 2003
Posts: 65
From: Wales
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Well I got no scratches  but then I have used a brando since the 3rd day of owning my P800, having experienced getting plenty of scratches on my Ipaq I decided to get a screen protector ASAP. I suggest you guy's do the same.................. |
JimmyP800
Joined: Jul 08, 2003
Posts: 7
From: Glasgow
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lectrosoul: 100 % RIGHT ! One shouldn't expect such scratches after NORMAL use for a product of this price !
The stupid thing is that all the internet forums scream "GET A SCREEN PROTECTOR" and SE says nothing about it. It would be a lot easier if they mention something about this in their manual and provide a couple of protectors in the package. This way they get a lot of unsatisfied and frustrated customers owning an otherwise (almost) perfect piece of equipment !
If I get a screen replacement I'm gonna get my protectors ASAP ! |
Bogus Jimmy
Joined: Mar 01, 2003
Posts: 282
From: Adelaide, Australia
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Ive actually been using a screen protecter since the first day on having my P800 because this is my 2nd P800, my first one was returned under an "Early Life Failure" so I swapped over my Brando. It gives me a warm fuzzy feeling to know that my screen is 100% scratch free under my Brando.
On the other hand, I think the scratches on the screen are not all the screen's fault, it's party the stylus'. It think the styli should've come with a small rubber tip, similar to Palms. I think it would make it a lot harder to scratch the screen with rubber as oppsed to hard plastic. I am actually a Sterling Silver Stylus (check with aZooZa if you want one) and I have found the perfectly rounded tip, although a lot harder, to be smoother of the screen that the original plastic ones.
[addsig] |
Jonny R
Joined: May 10, 2003
Posts: 21
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I've had mine since the day they were released in the UK. Never used a screen protector no sign of any scratches. |
JimmyP800
Joined: Jul 08, 2003
Posts: 7
From: Glasgow
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I have looked at a used and some new styluses under close magnification and found out that unused ones have sharp edges/rims around them from the moulding process. This goes right over the tip as well. Furthermore, the plastic is very hard (compared to styli from other brands) and I can imagine that the combination of these two causes quite some initial scratches !
When looking at an used stylus you can clearly see that the point is flattened from usage like on the tip of a soft pencil (maybe exacerbated by the scratches on the screen, which at some places almost feels like fine sandpaper). Since you tend to use the stylus in more or less the same position all the time (as opposed to a "normal" IPaq or Palm-like round stylus) this worsenes over time. This flattened spot causes sharp edges arond that area, which can cause new scratches, etcetera....
I really feel that SE knows (or at least should know) about these problems and should be professional enough to do something about the problem. I can imagine that these sort of problems will always arise when manufacturers release products which are new to them.
Early adopters.... |
MaThIbUs
Joined: May 17, 2003
Posts: > 500
From: Belgium
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You've got A POINT, muahahahaha ;-)
This message was posted from a T300 |
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Posted: 2003-07-08 15:16
