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T-Mobile |
mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
I have just heard the they have bought out one2one in the UK.
Anyone know anymore about it
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mercedes4ever
Joined: Dec 11, 2001
Posts: 37
PM, WWW
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http://www.one2one.co.uk/Dispatcher?menuid=leftnav_help_cq_tmob |
mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
O right thanks for that
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RayBanUK
Joined: Jan 04, 2002
Posts: 26
From: Bedford, England
PM |
Its all part of the rebranding that started beginning of last year! If you were eagled eye, you would have noticed that after xmas 2000 the one2one logo started having the t-mobile logo underneath it and its been like that for ages with the logo sporting the 'part of t-mobile international' slogan to drill it into peoples mind and now that they think ppl have seen it enough, they will switch over to the new brand.
Sandard rebranding and marketing exercise!
Anyway just hope they improve the crappy reception! |
mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
This is taken from there web-site.
During 2002 One 2 One will become T-Mobile. You'll see the new brand on the high street, on all our communications and on your mobile screen. When you call us we'll answer as T-Mobile.
The change will make us part of a global brand, T-Mobile, which operates mobile companies in the USA, Germany, Austria, the Netherlands, Czech Republic, Poland, Ukraine, Hungary and Russia. T-Mobile will be the second largest telecommunications company in the world, with over 67 million customers. This will give us the strength to develop exciting new services and accelerate our network investment.
If you're currently a One 2 One customer, this will not affect your price plans or service. T-Mobile will continue to offer the value One 2 One customers expect, and will still be the network that best understands how people really want to communicate.
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mhorton
Joined: Jan 13, 2002
Posts: > 500
From: UK
PM |
Here are some FAQ's as well for people that are interested.
When will the changes happen?
One 2 One will become T-Mobile in spring 2002.
Top
Will it be more expensive?
No. As a T-Mobile customer the re-branding will not affect your price plan or call charges.
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Will I need to sign a new contract?
No. You won't be required to sign a new contract, as your terms won't change.
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Will my bills change?
The format of your bill will change in due course. Eventually your bill will have the T-Mobile name on it.
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Will I have to change my Direct Debit?
No. You won't have to do anything differently in your relationship with us. All your details will be the same. Although 'T-Mobile' will appear in place of 'One 2 One' on your bank statement.
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Will my One 2 One pay as you go vouchers still be valid?
Yes.
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Will I still be able to use the e-top-up time I've bought from One 2 One?
Yes.
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What difference will T-Mobile make to me as a customer?
T-Mobile will continue to offer the service and value that One 2 One customers expect. And you can expect to see some exciting new services from T-Mobile.
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Will I see a change in the services offered?
You'll always be able to rely on the quality of our service. And like One 2 One, T-Mobile will constantly look for ways to improve what we offer - whether it's new price plans or completely new ways of using your mobile device.
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Does this mean T-Mobile will be offering services that use 3G technology?
3G (third generation technology) will let your mobile device transmit & receive information at much greater speeds. We are currently developing relevant services that benefit from 3G technology.
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Will my phone automatically select a T-Mobile network when I travel abroad?
Usually, but not always. When you switch your phone on in a new country we'll text you the name of our preferred partner network there. T-Mobile operates in the UK, USA, Germany, Austria, the Netherlands, Czech Republic, Poland, Ukraine, Hungary and Russia.
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Will I get the same customer service team when I travel abroad?
We are developing plans to make sure that in future you receive the same quality of customer service wherever you're using T-Mobile.
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Why is all this happening?
The One 2 One name has been very successful in establishing us in the UK, but telecommunications increasingly operates on a global scale. The change to T-Mobile will help position us as one of the world's leading mobile service companies.
Top
I'm a One 2 One customer, I'm not sure how I feel about this.
We know our customers are very loyal, and this is a big change to accept. However, with this change, our customers will enjoy all the advantages of a new global network
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Access the forum with a mobile phone via esato.mobi
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Posted: 2002-03-22 00:24
