| Author |
r2a > r2b upgrade t68 DEAD!!! |
mdkia
Joined: Jan 14, 2002
Posts: 168
From: near Monte Bianco in Italy
PM |
I went for the upgrade yesterday to a SE Service Point ...they connected the mobile to their pc ("Emma") ...and my T68 died! ...they could no longer switch it ON! ...they gave me a Motorola T250 and they said it will take at least on month to have it back! They destroid my mobile and now I have to wait one month to have it back! I'm unbelivable upset!!! |
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mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
Strange, they should give you a new immediately! I mean it wasnt your fault!
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mdkia
Joined: Jan 14, 2002
Posts: 168
From: near Monte Bianco in Italy
PM |
Do you think I have to call the Ericsson main Service in Rome to ask them? ...I didn't 'quarreled' with Ericsson Point because I didn't know (and I still don't know) which are my 'rights' ...!?! ...do you think I could ask them for a new mobile? ...to tell you the truth this Motorola is awful!:( |
john74
Joined: Dec 21, 2001
Posts: > 500
From: GREECE/AUSTRALIA
PM, WWW
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I think they screwed you dude ,they should of replaced it for a new one,and what SE servicepoint gives out Motorola phones???Are you sure it was a SE service point or a Motorola Service point 
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lor
Joined: Mar 07, 2002
Posts: > 500
From: Planet Bob
PM |
I'm sorry d00d, but that's funny. They screwed ya phone up and they make you use a motorola while they send it back
that's bullshit.
[addsig] |
mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
Hehehe I believe you that its stinks 
I think you should try to call them or maybe check with the SP if they dont can handle it for you?
A friend of mine "returned" his T65 today claiming that it didnt worked as it supposed to. But the store insisted on sending it to service and should call back when they knew more.
Maybe  dont swaps phones as easy as they used to do, but IŽll think you should give it a try!
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mdkia
Joined: Jan 14, 2002
Posts: 168
From: near Monte Bianco in Italy
PM |
Si, I'm sure ...but of course it's not only SE service point!:) ...btw tomorrow I'll give a call to Rome ...even if I'm sure my T68 is already on the way to somewhere ...
Ok, has anybody had the same experience and had his mobile replaced immediately? ...if I'm sure of what the 'rules' are, I can shout a little bit more tomorrow morning calling the service!:) |
evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
Go back and tell them to give u a new phone and dont take no for an answer! They broke ur phone so its not ur problem! God these places really piss me off! Ed
This post was posted from a T68 |
mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
I left it to the store where I bought it, and then after a week they called me and told me that I had a new phone to pick up.
So in my case the store wasnt able to decide, and theyre not an SP though.
Now its time for bed
Gute Nacht alle leute!!
kicks ass in German!
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mdkia
Joined: Jan 14, 2002
Posts: 168
From: near Monte Bianco in Italy
PM |
It's not so easy!:( ...first of all they didn't have any t68 to sell in the shop ...second ...I can't really say nothing to them if I don't know really if I'm right or not ...maybe this is the standard behavior ...
Please don't think that I'm too naive or smth. else ...if I know that I'm right of course I'm the first to 'fight'!:) |
john74
Joined: Dec 21, 2001
Posts: > 500
From: GREECE/AUSTRALIA
PM, WWW
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Dont let them get away with it mdkia go and DEMAND your new T68 PRONTO!!!! |
evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
Told u wot o do - tell thdn that u will inform se to the situation! Wont be a service centes much longer if they break everyones phones!
This post was posted from a T68 |
mdkia
Joined: Jan 14, 2002
Posts: 168
From: near Monte Bianco in Italy
PM |
Ok, I will call SE and I'll tell them what happened ...if they say me to go and claim a new t68 I will go ...
I will post in this thread their answer tomorrow if anybody interested ...
thanks to all ...now it's time to sleep!:)
ciao
marco |
evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
Give them hell, dont take no shit from anyone! Good luck bud! Ed
This post was posted from a T68 |
arthur
Joined: Dec 23, 2001
Posts: 133
PM |
My first t68 died 2 months ago and i'd had to wait 3 days for the replacement. May be se has lack of swap units now. May be you'll get new t68i...
This post was posted from a WAP device |
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Posted: 2002-03-21 23:33
