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Forum > Sony Ericsson / Sony > Technical > T610 & HBH60 Compatibilty is WEAK???

Author T610 & HBH60 Compatibilty is WEAK???
dvdreams
T610
Joined: Jun 25, 2003
Posts: 6
From: USA
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Posted: 2003-06-25 09:41
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I recently upgraded my T68i to the T610... I love the phone but I now notice that the Bluetooth signal is weaker than my T68i. On my T610 I keep getting "lost connection" message and it's driving me nuts... I mean even when I am talking I hear static and I didn't get that w/ my T68i. Any suggestions? Anyone else experiencing this problem? I emailed SE and made them aware of the situation I will post there reply when I get it.
ac
Xperia Mini Pro Black
Joined: Feb 09, 2003
Posts: 316
From: India
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Posted: 2003-06-25 10:28
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Hi,

I used a HBH-60 with a T610 for a couple of days. The performance was quite poor. Too much crackling/static, voice commands not working at all in the streets/outdoors. In the end I returned the headset.

You could try the HBH-35 when it comes out in your place and in the meantime will also release a firmware upgrade for the T610.

IMHO the ideal situation would be use try out the BT headset, preferably outdoors, before buying it.
dvdreams
T610
Joined: Jun 25, 2003
Posts: 6
From: USA
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Posted: 2003-06-25 10:36
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Thanks for the info. I will try my best to be kept updated.
dvdreams
T610
Joined: Jun 25, 2003
Posts: 6
From: USA
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Posted: 2003-06-26 18:43
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Dear Valued Customer,

Thank you for contacting Sony Ericsson Online Support.

Unfortunately the issue you are experiencing can be due to the HBH-60 or the T610. If you cannot go back to the original place of purchase to have your phone serviced, than please contact us here at Sony Ericsson to process an order to have your phone serviced. We can be reached at 1-800-374-2776, option 1 for English and 1 for technical support.


Best regards,

Sony Ericsson Online Support
szikszoy
T68 gold
Joined: Jun 26, 2003
Posts: 8
From: Los Angeles
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Posted: 2003-06-26 18:53
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I've been using the HBH-35 with my P800 for a couple weeks and the signal quality and clarity have been awesome. I just got a T610 last night and linked up the BT headset - tons of static. So the problem is not with the HBH-35.... I'm going to call SE and see what they say I should do.

[ This Message was edited by: szikszoy on 2003-06-26 17:56 ]
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
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Posted: 2003-06-26 21:44
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I got my T610 a couple of days ago and I have exactly the same problem, crackley sound through my bluetooth headset (HBH-30) quiet and keeps loosing connection! My HBH-30 works great with my T68i

Sounds like yet another design fault within the T610!

Not happy!
TommyB
T68 gold
Joined: Jun 26, 2003
Posts: 1
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Posted: 2003-06-26 22:38
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I got a replacement T610 today to eliminate the hissing problem. When using it with my HBH-60, sound quality is awful, almost impossible to use, statics, cracking etc. The same headset works excellent with the Nokias 6310i or 8910i - so itīs definitely not the headset. Seems as if SE got another serious problem with the T610. Shame - the phone is great, but for me using a BT headset is essential.
dvdreams
T610
Joined: Jun 25, 2003
Posts: 6
From: USA
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Posted: 2003-06-26 23:04
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I think if everyone calls SE with the information I forwarded to this post would be great to make this a BIG ISSUE for US. Currently while writing this post SE has me on hold, they are trying to figure a solution. I'll let you know how it goes
genghisackroyd
K800 Black
Joined: Jun 04, 2003
Posts: 68
From: Sheffield, U.K.
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Posted: 2003-06-26 23:30
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I would be very interested to hear what SE have to say/do as I almost bought a HBH-35 today. Can anyone suggest a good BT headset?

This message was posted from a T610

tnadkarni
T610
Joined: Dec 01, 2002
Posts: 13
From: USA
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Posted: 2003-06-27 00:53
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Just got my phone back from Celestica (03W17 T610) and the hiss has been fixed. Everything else is great, ringtones are loud, display is bright, blah blah, etc.

However, the damm Bluetooth static we are all experiencing is still there. I actually had mentioned the BT static issue as a problem in the note when I sent it to Celestica and they don't seem to have done anything about it. Either that or it really could be a headset issue. Maybe the way the T610 communicates with BT headsets is different from previous phones including the P800??! I dunno but I know that the Jabra BT200 has less static/noise then the HBH-30 and HBH-60.

I hope this is a firmware fix.
genghisackroyd
K800 Black
Joined: Jun 04, 2003
Posts: 68
From: Sheffield, U.K.
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Posted: 2003-06-27 11:03
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Are we saying that the problem is with the T610, and can anyone say what the best versions of firmware is - mine is R1A081 (and R2E006 for my T68(i))

I was hoping some one could point me as to which firmware revision is best (I have read that R8 is not the best for the T68).

----------------

If at first you don't succeed - give up skydiving!!
joebmc
S700
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Posted: 2003-06-27 11:11
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my t610 and hbh-60 seem to work fine (guess im just one of the lucky one's!)
dvdreams
T610
Joined: Jun 25, 2003
Posts: 6
From: USA
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Posted: 2003-06-27 11:55
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Hey Joe... I'll trade ya!
ripkord
P900
Joined: Jun 25, 2003
Posts: 367
From: Glasgow, Scotland
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Posted: 2003-06-27 18:46
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yup no problems here either, they must have fixed it.

w21 t610.
szikszoy
T68 gold
Joined: Jun 26, 2003
Posts: 8
From: Los Angeles
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Posted: 2003-07-03 05:50
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tried a friends T610 - worked great with my HBH-35, so I sent my T610 off to SE. Mine was a week 24. I should have mine (or a replacement) soon. sad to hear so many with this BT/T610 issue. not a good sign.
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