| Author |
Latest Response From Customer Service |
CheekyRic
Joined: Feb 22, 2002
Posts: 56
From: London, England
PM |
I got this from SE yesterday:
Dear Sir/Madam,
Thank you for contacting Sony Ericsson.
With regards to your enquiry concerning your T68. There will be software
available which will incorporate features that appear in the T68i,
unfortunately we do not know which parts of the software. We do however know
that there will be software available which will include MMS, but as of yet
we do not have a release date.
So, does this mean that we might not be getting the complete upgrade? |
|
|
john74
Joined: Dec 21, 2001
Posts: > 500
From: GREECE/AUSTRALIA
PM, WWW
|
To me it looks like we will not have the complete T68i features  to much stalling  |
Epedemic
Joined: Dec 28, 2001
Posts: > 500
From: Denmark, Copenhagen
PM |
se denmark told me 15 minutes ago that they haven't heard of any features being cut from the t68m version... grr "sony ericsson aims to be the leading communications company within the next 5 years" <- they can shove that line up their rich asses if they cant even communicate from executives<->software deveolpers<->support staff<->press<->consumers...
actually its about time to get dirty... maybe if EVERYONE wrote them 2-3 mails each day asking for an official statement about the upgrade (not just a mail reply from some support guy who dosen't know jack) they would give in....
in any case an official statement would reduce their mailload by at least 50% these days 
[ This Message was edited by: Epedemic on 2002-03-20 17:21 ] |
d
Joined: Mar 07, 2002
Posts: 10
From: United Kingdom
PM |
I doubt they will release a software update identical to the t68i. If they did, who'd buy the t68i. I hope i'm wrong tho.
This post was posted from a T68 |
Eric's Son
Joined: Feb 08, 2002
Posts: 261
From: England
PM |
Quote:
|
On 2002-03-20 18:30, d wrote:
I doubt they will release a software update identical to the t68i. If they did, who'd buy the t68i. I hope i'm wrong tho.
This post was posted from a T68
|
|
Everyone because production of the T68m has now stopped, making way for the T68i!!!! The T68i superceedes the T68m |
nwmq1
Joined: Dec 28, 2001
Posts: 277
From: Sweden
PM |
That's right, the phones are "mirrors" of eachother only with different covers and software... SE today offically killed the myth that the i version would have more memory than the m version...
http://www.mobil.nu/nyheter/visa.asp?id=4851&sid=1 |
Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
If SE is logical and wants to keep its customers happy, an upgrade will exist for the t68m. In fact, I know for a fact that a beta version of this software exists and probably in the final days of testing.
Further, logically, the T68i will have some features that the t68m does not have to entice customers to upgrade their phones to the new look and feel. |
Epedemic
Joined: Dec 28, 2001
Posts: > 500
From: Denmark, Copenhagen
PM |
harleydog: but its the same damn phone... grr they shall hear from a (not mine... but someone will surely do it) attorney  |
Harleydog
Joined: Nov 06, 2001
Posts: 417
PM |
Epedemic, and the basis of the complaint will be what. Consumer dissatisfaction? There really is not claim. Users purchased the T68 with rumors that it would be updated with the MMS software. I have not heard ericsson say there will not be an upgrade.
Regardless of whether there is or there is not, whoever decides to bring an action will just waste their money. If not satisfied buy a Nokia; if people do that, it will be more effective then filing a useless lawsuit
Just my thought however |
Epedemic
Joined: Dec 28, 2001
Posts: > 500
From: Denmark, Copenhagen
PM |
lol no way... nokia are even worse... but since the t68m are capable of exactly the same as the t68i (and flashable with the same software) i believe it is illegal for se to withold the upgrade from us (im not saying they will... just speculating ) |
jh67
Joined: Nov 30, 2001
Posts: > 500
From: denmark
PM, WWW
|
I just read the article too on MOBIL.NU.
It also said, that you should save all your settings, meaning doing a back-up.
Reason : the flashing will clear e.g. phonebook, shortcuts and so on
Jan |
jucame
Joined: Nov 30, 2001
Posts: > 500
PM |
Quote:
|
On 2002-03-20 18:30, d wrote:
I doubt they will release a software update identical to the t68i. If they did, who'd buy the t68i. I hope i'm wrong tho.
This post was posted from a T68
|
|
People will buy anyhow new T68i cause T68m is discontinue so no problem there, only SE must make happy a bounch of buyers that did believe in them in the beggining of this whole thing of a new cover for their new famous phone,we will get our update and people will buy only option now the T68i. |
lor
Joined: Mar 07, 2002
Posts: > 500
From: Planet Bob
PM |
you're right, we could sue em.
[addsig] |
|
|
Posted: 2002-03-20 14:55
