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FYI - P800 Firmware/Hardware(?) bug - u should read this just in case |
julianmclean
Joined: Mar 11, 2003
Posts: 118
PM |
Just thought you might all be interested in this to save you some troubles...
On Saturday my P800 seemed to have gone up the spout. Someone called my and I couldn't hear them, and they couldn't hear me. The same was true on any outgoing calls and I also couldn't get any sounds out of the thing at all. I tried restarting phone, battery out, etc and nothing worked so I suspected hardware problems (ala T68s).
After speaking to some turd from Orange who told me that I as I didn't have insurance I could pay £70 to get it replaced. (I politely explained that the phone was under warranty, and that people with one year's warranty don't normally have to pay insurance to make it valid. He said they had nothing to do with hardware, blah, blah, I called him a prick and hung up....). Anyway, I digress...
I then noticed that the phone actually did make play noise during the startup but then not at all after that, including the shutdown, so I began to suspect software/firmware. So, finally I thought that I would try a master reset to fix it (annoyingly I couldn't manage a backup as I'm still having trouble with my BT dongle which knocks out the connection half way thru). Anyway, did the reset and still no joy so was gonna take it to the repair shop today.
Then, in a stroke of genius whilst trying to get to sleep (whilst some helicopter hovered above my flat for about 20 minutes) I remembered that the last thing I had been doing before it broke was listening to Oggs using OggPlay! thru the headphones. I began to wonder if the phone still thought the headphones were plugged in, so I tried putting them in again and hey presto sound was coming through. Pulled them out again and everything working ok again!
So, to summarise, it seems that the phone "didn't notice" the headphones been pulled out and therefore was stuck in handsfree mode. Not sure if this is firmware/hardware, but it must be pretty deep as a master reset didn't fix it. In its defence, I'm sure it can't have been anything wrong with OggPlay, as again if a reset couldn't fix it, I'm sure that it is nothing that an app can do.
So, if the same happens to you, try putting the headphones back in and out to solve it, and avoid having to deal with the idiots at your network, or having it sent away to be fixed.
Hope it helps... | |
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epscilon
Joined: Apr 02, 2003
Posts: 337
From: UK
PM, WWW
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"After speaking to some turd from Orange who told me that I as I didn't have insurance I could pay £70 to get it replaced. (I politely explained that the phone was under warranty, and that people with one year's warranty don't normally have to pay insurance to make it valid. He said they had nothing to do with hardware, blah, blah, I called him a prick and hung up....). Anyway, I digress...
"
Lmao, Don't you just love Customer services 
Glad you got the problem sorted mate. I will keep an eye out for any similar problem. Are you still on the same firmware you were when you bought the phone? |
Andy_P
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
PM |
I have also had this - after dropping my phone it seemed to be too quiet to make calls but you could sort of hear the person through the loudspeaker.
Worth noting. |
julianmclean
Joined: Mar 11, 2003
Posts: 118
PM |
I'm on f/w R2D so unless it was fixed in R2F I would say it's something that anyone might experience at some time.
This message was posted from a Pea |
kradcliffe
Joined: Mar 10, 2003
Posts: 434
From: Aberdeen, Scotland
PM |
I noticed sort of the same thing on Oggplay 0.6
Sometimes the volume set with the jog dial does not adjust the main volume, for example, the phone's multimedia volume showed that it was up but nothing was coming out.
The way round it was to go to Oggplay and adjust the volume up with the jog dial.
Must be a bug in the Oggplay program
Keith |
julianmclean
Joined: Mar 11, 2003
Posts: 118
PM |
Think mine might have been something different as even a master reset didn't solve it. I don't wanna blame OggPlay for something that might be nothing to do with it!
This message was posted from a Pea |
V-Ger
Joined: Apr 27, 2003
Posts: 70
From: Slovenia
PM |
There is a switch inside the handsfree conector and it probably just got stuck. I am allmost certian it was a hardware problem.
[ This Message was edited by: V-Ger on 2003-06-09 14:04 ] | |
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Posted: 2003-06-09 12:25
