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Forum > Sony Ericsson / Sony > Symbian phones > P800 Stopped connecting to PC

Author P800 Stopped connecting to PC
ingy866
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Joined: Jun 07, 2003
Posts: 1
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Posted: 2003-06-07 23:26
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When I got my P800, I installed the PC suite (1.0.1) and everything worked perfectly, allowing me to sync, transfer files and such. However, after a couple of days, it stopped recognising the P800, but the phone connection link said it was connected. The "My P800" folder just says "Not Connected". Since then I have installed the latest PC suite software (1.5.1 or something), but it makes no difference. I run AVG virus scan, but I doubt that's the problem. I also downloaded Marketscore, which was daft I know, and tried to remove its data miners with Ad-Aware. I think most are removed, but the P800 still won't connect. It's the only cause I can think of. I'm running XP Home.

Update: I fixed it. Used Marketscore site to remove the vile piece of Spyware. I warn everyone off it.

[ This Message was edited by: ingy866 on 2003-06-07 22:53 ]
Diddyell
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Joined: Jun 09, 2003
Posts: 3
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Posted: 2003-06-09 09:10
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I to have this problem Sony Ericcson cant help - Sony (PC) cant help - Orange cant help ARRRGH any other solutions out there?
aZooZa
P900 no flip
Joined: Mar 23, 2003
Posts: 121
From: UK
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Posted: 2003-06-09 09:18
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Try this:

Uninstall the PC Suite software.

Disconnect the USB cable from the cradle.

Reinstall the software.

Reboot.

Connect the phone cradle USB cable.

Do NOT have the phone connected until AFTER you have reinstalled the software and rebooted the PC.

Hope this helps...


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[ This Message was edited by: aZooZa on 2003-06-09 08:21 ]
artematalento
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Joined: Jun 09, 2003
Posts: 1
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Posted: 2003-06-09 13:42
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Make sure that your P800 is set to listen to the USB cradle and PC Suite software.

Check Control Panel -> Connections -> Cable.
Cable Status MUST be set to PC Connect for P800 to work with PC Suite S/W.

Hope this helps! I know the frustration!!
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