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Tracker messed up my P800 ! ! ! |
fivad
Joined: May 29, 2003
Posts: 5
PM |
I have downloaded directly to P800 a trial version of Tracker (1.01) and performed the automatic installation. No problem was shown.
However, after rebooting the phone, the boot was incomplete and I had access only to the phone functions of P800. I could dial and receive calls and see the dialers info from my contacts but I could not access the rest of the OS programs like Messages, Calendar, Programs not even browse through my contacts list.
I'm a bit desperate because in two days I have an important business trip and I have to have P800's full functionality back by then!
Any help would be appreciated. |
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ShaneMcFarland
Joined: Apr 22, 2003
Posts: 142
From: Detroit, MI (blech!) USA
PM |
Did you try uninstalling Tracker? I'd do that first, and then when you get back from business worry about it. A new version of Tracker will be out by then anyway.
If you've already uninstalled Tracker and it still is broke, then backup your phone (if you haven't recently) and try a reset. |
fivad
Joined: May 29, 2003
Posts: 5
PM |
Shane thanks for the reply.
I would have uninstall it or reset it if I had access to those functions in my phone!
The application toolbar at the top as well as the status bar at the bottom are missing and I have tried unsuccessfully various tricks to access the other P800 apps.
I know that restore is the last frontier but it means that I'm loosing some data and also I'm not so sure if restore will cure it.
Is there a way to make a hardware reset? |
mbailey
Joined: Apr 02, 2003
Posts: 105
From: Cheshunt, Herts, UK
PM |
I had a similar problem when I installed IR remote, but as I see on this forum loads of other people have installed both apps without problems.
I can only assume that it must be a bug in the installation routines on the P800.
When I installed IR Remote I rebooted the phone but had lost a lot of the icons at the top of the screen, could not access Control Panel and could only use basic phone functions. I did a restore from a backup and thankfully it all worked well!
I just hope you backed up your phone recently! If not, that's a lesson for us all... |
fivad
Joined: May 29, 2003
Posts: 5
PM |
Thanks mbailey, it feels much better to know that it has also happened to someone else and that the problem can be solved.
I only have to wait until tommorow to make a restore from my office.
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fivad
Joined: May 29, 2003
Posts: 5
PM |
Restore did its work. P800 back in action!
(... now that I know I'm going to try to install tracker again!) |
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Posted: 2003-05-29 21:45
