| Author |
P800 insurance query |
sam12
Joined: May 27, 2003
Posts: 335
PM |
I purchased my p800 on a new contract with Orange in feb, i am planning to now sell my phone to a mate of mine, does anybody know what happens to my insurance?
is it possible to cancel the insurance with Orange as the handset will not be with me?
or do i have to stay with them till 12 months r over?
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searley
Joined: May 13, 2003
Posts: 81
PM |
The P800 is NOT covered by orange care by default!
unless you have asked to have this added to your talkplan and are paying a monthly fee for it then you dont have it anyway and are only covered by standard warranty! |
sam12
Joined: May 27, 2003
Posts: 335
PM |
when i purchased the phone, they added an extra £5 a month for insurance, when i rang Orange yesterday they said even if i was to sell the phone, i will have to pay insurance for 12 months?
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jonny05
Joined: Jan 18, 2003
Posts: 39
PM |
I would double check that as insurance is not usually contractual. I cannot be 100% sure but all the mobile insurance policies I have dealt with through work the customer can cancel at anytime. In fact if you miss more than 1 payment they normally cancel it
This message was posted from a T68i |
Andy_P
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
PM |
Orange Care is definately on a 12 month contract.
I tried to cancel it at the eleventh hour and they wouldn't let me. |
sam12
Joined: May 27, 2003
Posts: 335
PM |
what would happen if i cancelled the direct debit at the bank? |
Andy_P
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
PM |
well if you'd signed a contract to say that you'll pay it for 12 months they're entitled to the money from one way or another... whether that means sending you a letter asking for a cheque or starting legal action...
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sam12
Joined: May 27, 2003
Posts: 335
PM |
I hate Orange................. |
Prologic
Joined: May 15, 2003
Posts: 5
PM |
Im sure the person your selling it to would like insurance, after all its a p800 and the insurance is cheap at only £5 a month, some insurance companys charge £10+ a month, then add the remaining months of £5 onto the price your selling the phone for!
This message was posted from a WAP device |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
@prologic
The insurance is non-transferable. It is only valid if the phone is being used by the account holder, with the registered SIM in it.
@sam12
Did you actually ask for Orange Care? If so , it IS technically a 12-month contract. However, after my initial 12 month contract with Orange had expired, and I was on the rolling month-to-month, I noticed the £5 charge appear on my bill. I called Orange, who told me that, when my free care had expired, I had made a verbal agreement to tie myself in for another 12 months at £5/month. I laughed at them and told them to prove it or take it the hell off my bill, which they duly did. But beware, they can be cheeky bastards!
Dave
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jellyellie
Joined: Dec 27, 2002
Posts: > 500
From: England
PM, WWW
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*stares in amazement*
www.jellyellie.com |
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Posted: 2003-05-29 09:55
