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Forum > Sony Ericsson / Sony > Symbian phones > Backup/Restore

Author Backup/Restore
ewokard
P900
Joined: Mar 14, 2003
Posts: 115
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Posted: 2003-05-16 19:58
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I need help please. I've made several backups of my P800, and after it crashed the other day i lost all my numbers in the internal memory. Everytime i go to the phone book it says "Not Enough Memory" and then closes down. I did a system master reset and tried to restore my backup, but it always fails to restore. I've tried constantly, but to no avail.
Can anyone help? I'm using the PC Suite which came with the P800. Could that be the problem?

Much appreciated,

Ewokard
hendrickchan
P800
Joined: May 09, 2003
Posts: 13
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Posted: 2003-05-17 05:29
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I have the same prob. =(
Magpakailan-MAN
T68 gold
Joined: Mar 28, 2003
Posts: 37
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Posted: 2003-05-17 06:01
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:-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-)

This message was posted from a T68i

tr1xt3r
P800 no flip
Joined: May 02, 2003
Posts: 74
From: makati, philippines
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Posted: 2003-05-17 07:39
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what's the error message when it fails to restore?
ewokard
P900
Joined: Mar 14, 2003
Posts: 115
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Posted: 2003-05-17 14:16
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it just says something like "Restore failed. It is recommended that you retry. Your phone will now restart and enable calls."

Maybe downloading the new PC suite will help. Also i just found out today after checking my system information that my phone has reverted back to R1D after i did a master reset. What crap! The phone when i bought it came with R2D! Now i have to get it upgraded! what shite!

any thoughts guys????
Croata
P800
Joined: May 17, 2003
Posts: 1
From: Croatia
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Posted: 2003-05-17 19:18
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Can anybody tell me where i can get the new update R2D for my p800
and please dont give me the answer ( in a store service or something like that ) i wan't to nknow where can i download it
peanut
P1
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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Posted: 2003-05-17 19:23
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but the answer generally is a service centre. asking for a different answer is like saying 'what is water?' and not liking the answer 'H2O' ! I understand the version number that changes on reset is the CDA which has no bearing on what firmware you actually have

This message was posted from a P800

demon106
T610
Joined: Apr 17, 2003
Posts: 193
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Posted: 2003-05-17 20:25
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Quote:

On 2003-05-17 19:18, Croata wrote:
Can anybody tell me where i can get the new update R2D for my p800
and please dont give me the answer ( in a store service or something like that ) i wan't to nknow where can i download it



The reason the only answer we give is "go to a service centre" is because thats is the ONLY place you can get it upgraded. To upgrade the P800 you need a system called EMMA II which is only available to approved SE service centres. The firmware upgrades are NOT available on the net.

Andy
dave_uk
K800 Black
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
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Posted: 2003-05-18 05:14
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@ewokard

I had the same problem - I have so far failed to be able to restore a backup using the first two versions of the PC suite. However, I downloaded the latest version from the website and thought I'd give it another go and...........it works!

Now I can upgrade to R2F.....yippee!
tr1xt3r
P800 no flip
Joined: May 02, 2003
Posts: 74
From: makati, philippines
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Posted: 2003-05-18 07:18
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i also got this error message after upgrading to R2F and tried to restore. Then I tried removing the memstick duo from the phone and restore worked. so you might try that.


Quote:

On 2003-05-17 19:18, Croata wrote:
Can anybody tell me where i can get the new update R2D for my p800
and please dont give me the answer ( in a store service or something like that ) i wan't to nknow where can i download it



dude, what's with the attitude? we would gladly give any info we have, but you're asking for things that aren't available. so just chill and go to a SE service center. and try to smile when you ask for an upgrade.
_________________
not another triangle of death!!

[ This Message was edited by: tr1xt3r on 2003-05-18 06:23 ]
MC
P800
Joined: Mar 07, 2003
Posts: 31
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Posted: 2003-05-18 10:47
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Do any of you experiencing restore problems have AppForge's Booster installed?
dave_uk
K800 Black
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
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Posted: 2003-05-18 19:40
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@MC

It's never occurred to me before but you might be onto something. It was saying something during backup about a problem with alarm.dat, which is an AppForge file, I think. Do you something we don't?

Mike in Switzerland
T68 gold
Joined: Mar 30, 2003
Posts: 94
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Posted: 2003-05-20 01:03
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Appforge was a cause of nearly all of my restore problems AND despite de-installing it via the correct menus, it is still there (in part) on my phone and memory stick.

alarms.dat (on Mstick) will still cause a backup to interrupt saying it cannot back it up.

Appforge is rubbish in my opinion purely for this reason. Other posters seem to concur.
ewokard
P900
Joined: Mar 14, 2003
Posts: 115
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Posted: 2003-05-20 18:45
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firstly, thanks to everyone for all your inputs! i will definitely try upgrading my phone and download the latest pc suite!

secondly, you're right about the APP forge booster. i have it on my phone, and it wont even install. i have tried, but it doesnt even show in the menu.

any thoughts out there on how to solve the problem? Any suggestions appreciated.
also, if i have my phone upgraded to R2F and for some reason after restoring to an old configuration which i had back with R2D my phone needs a master reset....will it revert back to R1D or to R2D?..or will the phone under master reset stay with R2F????

cheers!
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