Esato

Forum > Sony Ericsson / Sony > Symbian phones > P800 - help help help help

12  Next
Author P800 - help help help help
Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 16:57
Reply with quoteEdit/Delete This PostPrint this post
Hi Again everyone , i bought a p800 last week and it is just the best phone ever BUT i cannot get it to connect to my Pc.
Anyone who can help gets a free favour from me!

It shows two little arrows in the taskbar and one the right a up and down , like a heart beat. It show me being connected on COM4.

However the wizard never starts and the phone monitor never starts!

I have reinstalled everything many times and no joy!

I run xp pro - will this matter?
alvingm
P800
Joined: Sep 18, 2002
Posts: 26
From: seattle,wa
PM
Posted: 2003-05-13 17:03
Reply with quoteEdit/Delete This PostPrint this post
check the Phone Monitor option in your PCs control panel.chk COM4 if its Enabled,disable it.

This message was posted from a P800

Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 17:05
Reply with quoteEdit/Delete This PostPrint this post
The com1 was enabled but the com4 was disabled?

I enabled the com4 and tried but to no avail!

This sucks!

I have no idea what to do!
otee
P900
Joined: May 10, 2003
Posts: 47
PM
Posted: 2003-05-13 17:22
Reply with quoteEdit/Delete This PostPrint this post
Have you tried downloading the newest driver for the sync cradle? Mine started working as soon as I installed the latest version from SE.
craigc
P800
Joined: Feb 05, 2003
Posts: 149
PM, WWW
Posted: 2003-05-13 17:26
Reply with quoteEdit/Delete This PostPrint this post
has it ever worked or has this problem just started happening ?
Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 17:28
Reply with quoteEdit/Delete This PostPrint this post
Its never worked at all - it shows connected my ' my p800' never responds - and all the programs ask me the connect the phone or tell me it is not connected.

It is hurting my head!

I have loads of stuff to put on it too!

I try the drivers just to be sure!
Lordmike
P800
Joined: Apr 29, 2003
Posts: > 500
From: Sweden
PM
Posted: 2003-05-13 17:35
Reply with quoteEdit/Delete This PostPrint this post
If you have a firewall of some sort evern the one built into XP then turn them off or allow the SE programs to pass through it. This was my main problem before I opened it in ZoneAlarm.
Mark H
T68 gold
Joined: May 13, 2003
Posts: 2
From: UK
PM
Posted: 2003-05-13 17:37
Reply with quoteEdit/Delete This PostPrint this post
It might be a long shot but I had a similar problem and what it turned out to be was that I had switched the bluetooth to automatic and this seemed to stop it syncing with my PC so switched it off and it worked???? Dont ask me why!
Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 17:40
Reply with quoteEdit/Delete This PostPrint this post
I checked the bluetooth thing - no joy

Where can i get the sync station drivers exactly i can't find them on the SE site

I've tried the new Version of the PC suite - I was just wondering if XP pro is supoorted at all...?

Help Help before I chuck the computer and my p800 out of the window!

Mark H
T68 gold
Joined: May 13, 2003
Posts: 2
From: UK
PM
Posted: 2003-05-13 17:42
Reply with quoteEdit/Delete This PostPrint this post
Its working fine on my version of XP Pro, with ZoneAlarm running as well
otee
P900
Joined: May 10, 2003
Posts: 47
PM
Posted: 2003-05-13 17:47
Reply with quoteEdit/Delete This PostPrint this post
this should be the link

http://www.sonyericsson.com/downloads/DSS-20.zip?traceClick=yes

Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 17:48
Reply with quoteEdit/Delete This PostPrint this post
I removed the zone alrm program just to see if it was causing the issue but it's not.

I looked in the programs file and got the error logger up. It says something about a port error no.0 - which means serious error?

I have investigated this but my ports are fine - i've swapped the usb around as well.

I am going to try it on a friends computer and see if it works!

ARGHHHH!

Error, file not found

D:\WINDOWS\System32\FTDIUN2K.INI

Press Finish to exit.

The drivers failed!!!



[ This Message was edited by: Sirlancelot on 2003-05-13 16:50 ]
danielt68
P900
Joined: Feb 20, 2002
Posts: 42
From: England
PM
Posted: 2003-05-13 18:11
Reply with quoteEdit/Delete This PostPrint this post
Hi

After you have installed the software from SE put phone on the docking station, click on my computer, control panel then Add new hardware and follow prompts.

My computer didn't "see" my phone whan i first installed until I did this.

Hope this helps

Daniel
Sirlancelot
T68 gold
Joined: May 11, 2003
Posts: 11
From: UK -Sunderland
PM
Posted: 2003-05-13 18:13
Reply with quoteEdit/Delete This PostPrint this post
i am going to re-install my whole OS i think it maybe dodgy...


Lets see what do you do again c: format ...Ummmm
Lopio
K810 Blue
Joined: Feb 07, 2003
Posts: 266
From: Cebu City, Philippines
PM
Posted: 2003-05-13 18:19
Reply with quoteEdit/Delete This PostPrint this post
try to check ur phone control panel, then cable, then check pc connect.

This message was posted from a P800

Access the forum with a mobile phone via esato.mobi